Operations Lead at GTI Consult

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• • Operations Lead at GTI Consult
  • View Jobs in Banking / Financial Services / View Jobs at GTI Consult

  Posted: Jun 29, 2026

  Deadline: Not specified

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  GTI is a leading Nigerian Investment Banking group with proven expertise in Financial advisory, Securities Dealing (Fixed Income and Equities), Asset management and Deal Origination. We have strong capacity in financial services delivery. Over the years, we have effectively rendered advisory services to various quoted companies in Nigeria and public corp...
  

  Operations Lead

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 3 - 5 years
  • Location Lagos
  • Job Field Administration / Facilities&nbsp

  Job Summary

  • We are seeking a highly motivated and experienced Operations Lead to join our dynamic team in a fast-paced equity trading environment.
  • The ideal candidate will have strong expertise in CRM management, client engagement, and operational efficiency.
  • You will be responsible for overseeing day-to-day operations, ensuring seamless client service, and driving process improvements to enhance overall business performance.

  Responsibilities

  • Generate reports and insights from the CRM to support strategic decision-making.
  • Attend to walk-in clients professionally and provide tailored solutions to their inquiries and concerns.
  • Track and manage email communications with clients, ensuring prompt and effective responses.
  • Develop and maintain strong relationships with clients to improve customer satisfaction and retention.
  • Monitor daily trading activities and ensure compliance with company policies and industry regulations.
  • Identify operational gaps and implement solutions to improve efficiency and reduce errors.
  • Prepare and deliver insightful presentations to the management team and stakeholders on operational performance and market trends.
  • Maintain a solid understanding of the Nigerian stock market, including equity trading trends, market dynamics, and regulatory updates.
  • Manage and maintain the CRM system to track client interactions and improve customer engagement.

  Requirements

  • Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
  • 3–5 years of experience in operations management within a financial services or stock trading company.
  • Strong proficiency in CRM software ( Zoho, or similar).
  • Hands-on experience with CSCS and Symplus software is mandatory.
  • Deep understanding of the Nigerian stock market.
  • Proven experience in client engagement and problem-solving.
  • Ability to lead a team and drive performance.

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  Method of Application

  Interested and qualified candidates should send their CV and Cover letter to: [email protected] using the Job Title as the subject of the mail.

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