Warehouse Manager at Jumia Nigeria

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• • Warehouse Manager at Jumia Nigeria
  • View Jobs in Online Sales / Marketing / View Jobs at Jumia Nigeria

  Posted: Aug 13, 2026

  Deadline: Not specified

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  Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options that suit everyone, and we have a payment-on-delivery option fo...
  

  Warehouse Manager

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Abuja
  • Job Field Procurement / Store-keeping / Supply Chain&nbsp

  The Warehouse Manager owns end-to-end warehouse performance at Jumia's fulfillment center, spanning inbound, inventory, and outbound operations, driving cost efficiency, team performance, and continuous process improvement.

  What You Will Be Doing

  • Ensure compliance with inbound volume projections and schedules; liaise with commercial, vendor management, and finance teams on prioritization and reconciliation of items to be inbounded.
  • Ensure quality checks and enforce proper packaging guidelines on all inbound items.
  • Manage performance to ensure out-of-stock stays within monthly target; ensure regular cycle counts are carried out and reported.
  • Continuously assess and manage storage capacity; improve picking efficiency through SKU storage standardization.
  • Ensure all items from inbound, order processing, and aftersales are put away within defined SLAs.
  • Organize offline sales for defective and damaged items; advise commercial teams on aged and slow-moving SKUs.
  • Manage the outbound process, including pick, sort, pack, and ship of Jumia Express orders within SLA.
  • Plan capacity in line with weekly volume projections; manage projection, utilization, and storage of packaging materials.
  • Manage daily order transactions, ensuring smooth operations across inbound, inventory, order processing, and network teams.
  • Drive performance management, including benchmarking with other countries, appraisals, and team coaching.
  • Continuously find innovative ways to reduce costs across warehouse operations, including loss due to theft and damage.
  • Conduct capacity planning, team allocation, and monitoring of tasks and duties.
  • Conduct regular 5S audits/spot checks and provide clear feedback on findings.
  • Escalate issues to senior management within an appropriate time frame and provide the head of fulfillment with end-of-day/shift handover information.

  What We Are Looking For

  • Bachelor's degree in Business Administration, Logistics/Supply Chain, Economics, or Engineering; a relevant professional certification in Logistics or Supply Chain Management is an added advantage.
  • Proven experience in FMCG, e-commerce, or warehouse management, including demonstrated experience managing warehouse operations at scale (multiple sub-teams: inbound, inventory, outbound, aftersales).
  • Track record of managing warehouse P&L-adjacent metrics, including cost per unit, loss/write-off ratios, and operational budget adherence.
  • Hands-on experience with Warehouse Management Systems (WMS) and inventory management software; advanced Excel skills including macros, pivot tables, and VLOOKUPs for reporting and analysis.
  • Strong working knowledge of e-commerce fulfillment best practices, order lifecycle management, and customer/vendor SLA structures.
  • Experience leading large, multi-shift warehouse teams, including hiring, training, performance management, and succession planning for team leads and supervisors.
  • Demonstrated ability to design and enforce SOPs across multiple functional areas, with a track record of driving measurable efficiency or cost-reduction gains.
  • Working knowledge of health, safety, and facility compliance standards relevant to warehouse operations.
  • Strong analytical and problem-solving skills, with the ability to translate operational data into actionable decisions under time pressure.
  • Excellent stakeholder management skills, with experience coordinating across commercial, finance, vendor management, and logistics/network teams.
  • Resilient and adaptable, comfortable operating in a fast-paced, high-growth environment with frequently shifting priorities
  • Must have NYSC certificate or possess a valid exemption letter.
  • Candidate must be based in Abuja.

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  Method of Application

  Interested and qualified? Go to Jumia Nigeria on job-boards.eu.greenhouse.io to apply

  Build your CV for free. Download in different templates.

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  Your Name Your Email Your Phone Number Your Current Location Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Subject of your Application Your cover letter

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