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Inventory Support Officer at Moniepoint Inc.

Salary not specified
Employment type not specifiedExperience not specifiedNigeria
Employer not disclosedNigeria

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  • Posted: Jul 7, 2026

    Deadline: Not specified

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    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.

    Inventory Support Officer

    Inventory Support Officer – POS Terminals

    Role Purpose

    • The ISO (Terminals) is the dedicated custodian for all forms of POS terminals flowing through the repair pipeline.
    • The role ensures end-to-end traceability, enforces custody controls, and maintains absolute logical–physical alignment within the Repair Centre's IMS subsystem, covering every stage from receipt of faulty units to dispatch of QA-cleared OK devices.

    Key Responsibilities

    Intake & Receipt Management:

    • Receive faulty/returned terminals from state offices; verify against the recall waybill at serial-number level before accepting into the IMS.
    • Log all received devices in the IMS with correct status within 24 hours of physical arrival.
    • Identify and quarantine damaged or missing-serial devices; raise a Discrepancy Report immediately.

    Repair Pipeline Tracking:

    • Push faulty devices to technicians daily and update IMS status to 'In Repair' upon assignment.
    • Monitor movement of each terminal through all repair stages: Assessment → In Repair → Awaiting QA → QA Cleared → Dispatch Holding.
    • Enforce the 24–72-hour SLA from receipt-to-assignment and from QA clearance-to-dispatch readiness.

    QA Integration & Status Management:

    • Receive QA-approved terminals and update IMS status to 'QA Cleared – Awaiting Dispatch' within 4 hours.
    • Flag devices that fail QA back to the repair queue or classify as 'Beyond Economic Repair (BER)' with a written justification report.
    • Ensure all 'BER' devices are tagged and isolated in the scrap/disposal holding area.

    Dispatch & Outbound Logistics:

    • Generate the Dispatch List and Waybill for QA-cleared refurbished and OK devices; obtain approval from Repair Centre Manager and Cluster lead before release.
    • Scan all devices at serial level during physical loading; update IMS to 'In Transit – Outbound'.
    • Confirm receipt acknowledgment from the destination state SIO and close the dispatch transaction in IMS.

    Inventory Counts & Reconciliation:

    • Conduct daily physical counts of all terminals in the repair centre; reconcile against IMS records.
    • Escalate any variance (physical vs. logical) to the Lead, Inventory Support within the same business day.
    • Participate in monthly, quarterly, and annual wall-to-wall counts as directed by the Inventory & Warehouse Manager.

    Compliance & Housekeeping:

    • Maintain clearly labelled racks and segregated zones: Faulty, Under-Repair, Refurbished/OK, BER/Scrap.
    • Enforce all provisions of the POS Inventory Control SOP within the repair centre.
    • Uphold audit readiness, workplace safety, and environmental handling standards at all times.

    Inventory Support Officer – Spare Parts

    Role Purpose

    • The ISO (Spare Parts) manages the complete lifecycle of all repair consumables — batteries, screens, cables, and accessories — within the repair centre.
    • The role ensures that technicians have the right parts at the right time, waste is minimised, and all issues are fully documented and traceable.

    Key Responsibilities
    Spare Parts Receipt & Storage:

    • Receive all incoming spare parts consignments; verify at batch/serial level against the accompanying delivery note before logging into IMS.
    • Store spare parts in designated, labelled bins organised by part type and model compatibility.
    • Ensure storage conditions protect electronic components from moisture, dust, and extreme temperature.

    Issuance Control:

    • Issue spare parts ONLY against an approved Job Card raised by a technician and validated by the Repair Centre Manager.
    • Update IMS stock levels immediately upon every issuance; zero unrecorded movements.
    • Manage parts returns from technicians (unused or incorrect parts); update IMS accordingly.

    Inventory Management & Reconciliation:

    • Reconcile physical spare parts stock against IMS records on a weekly basis.
    • Identify slow-moving, expired, or obsolete parts and flag to Lead, Inventory Support.
    • Raise a formal replenishment request when stock falls to the defined reorder threshold.

    Reporting & Documentation:

    • Generate weekly spare parts consumption and stock-position reports for the Lead, Inventory Support.
    • Maintain a complete issuance log linking each spare part to its Job Card and technician.
    • Track Part-Failure data to support procurement and OEM quality feedback.

    Compliance & Housekeeping:

    • Maintain proper zoning, labelling, and cleanliness of the spare parts storage area at all times.
    • Enforce segregation of duty: no self-authorised issuance.
    • Support all scheduled and spot-check inventory counts.

    Requirements

    • Minimum of OND in a related discipline
    • At least 2-year experience in inventory operations.
    • Good computer skills. Must know the Microsoft Office Suite (Excel, Word and PowerPoint)
    • Ability to work with limited supervision.
    • Strong attention to detail and accuracy.
    • Proficiency in inventory management systems and workflow applications.
    • Experience handling large volumes of items
    • Excellent organizational and record-keeping skills.
    • Effective communication and stakeholder coordination.
    • Ability to manage multiple tasks and meet deadlines.

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    Method of Application

    Interested and qualified? Go to Moniepoint Inc. on job-boards.eu.greenhouse.io to apply

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Average Salary at Moniepoint Inc.

₦ 142K from 9 employees

Checkout salary structure of Moniepoint Inc. »

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1 500 000 ₦

Based on 56 offers with salary for this country

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