Inventory Support Officer – POS Terminals - South West at Moniepoint Inc.

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• • Inventory Support Officer – POS Terminals - South West at Moniepoint Inc.
  • View Jobs in Banking / Financial Services / View Jobs at Moniepoint Inc.

  Posted: Jul 13, 2026

  Deadline: Not specified

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  Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
  

  Inventory Support Officer – POS Terminals - South West

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Osun
  • Job Field Administration / Facilities&nbsp , Procurement / Store-keeping / Supply Chain&nbsp

  Role Purpose

  The ISO (Terminals) is the dedicated custodian for all forms of POS terminals flowing through the repair pipeline. The role ensures end-to-end traceability, enforces custody controls, and maintains absolute logical–physical alignment within the Repair Centre's IMS subsystem, covering every stage from receipt of faulty units to dispatch of QA-cleared OK devices.

  Key Responsibilities

  Intake & Receipt Management

  • Receive faulty/returned terminals from state offices; verify against the recall waybill at serial-number level before accepting into the IMS.
  • Log all received devices in the IMS with correct status within 24 hours of physical arrival.
  • Identify and quarantine damaged or missing-serial devices; raise a Discrepancy Report immediately.

  Repair Pipeline Tracking

  • Push faulty devices to technicians daily and update IMS status to 'In Repair' upon assignment.
  • Monitor movement of each terminal through all repair stages: Assessment → In Repair → Awaiting QA → QA Cleared → Dispatch Holding.
  • Enforce the 24–72-hour SLA from receipt-to-assignment and from QA clearance-to-dispatch readiness.

  QA Integration & Status Management

  • Receive QA-approved terminals and update IMS status to 'QA Cleared – Awaiting Dispatch' within 4 hours.
  • Flag devices that fail QA back to the repair queue or classify as 'Beyond Economic Repair (BER)' with a written justification report.
  • Ensure all 'BER' devices are tagged and isolated in the scrap/disposal holding area.

  Dispatch & Outbound Logistics

  • Generate the Dispatch List and Waybill for QA-cleared refurbished and OK devices; obtain approval from Repair Centre Manager and Cluster lead before release.
  • Scan all devices at serial level during physical loading; update IMS to 'In Transit – Outbound'.
  • Confirm receipt acknowledgment from the destination state SIO and close the dispatch transaction in IMS.

  Inventory Counts & Reconciliation

  • Conduct daily physical counts of all terminals in the repair centre; reconcile against IMS records.
  • Escalate any variance (physical vs. logical) to the Lead, Inventory Support within the same business day.
  • Participate in monthly, quarterly, and annual wall-to-wall counts as directed by the Inventory & Warehouse Manager.

  Compliance & Housekeeping

  • Maintain clearly labelled racks and segregated zones: Faulty, Under-Repair, Refurbished/OK, BER/Scrap.
  • Enforce all provisions of the POS Inventory Control SOP within the repair centre.
  • Uphold audit readiness, workplace safety, and environmental handling standards at all times.

  Reporting Line

  • Functional: Lead, Inventory Support (Regional)
  • Operational: Repair Centre Manager
  • Dotted: Regional Inventory & Warehouse Manager

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  Method of Application

  Interested and qualified? Go to Moniepoint Inc. on job-boards.eu.greenhouse.io to apply

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Average Salary at Moniepoint Inc.

₦ 142K from 9 employees

Checkout salary structure of Moniepoint Inc. »

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