Payment Assistant at Newedge Finance Limited

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• • Payment Assistant at Newedge Finance Limited
  • View Jobs in Banking / Financial Services / View Jobs at Newedge Finance Limited

  Posted: Jun 24, 2026

  Deadline: Jul 15, 2026

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  Newedge is a financial institution established in 2019 and licensed by the Central Bank of Nigeria (CBN) to operate as a Finance Company in Nigeria. Newedge provide Loans, Investment and Financial Advisory solutions to clients across the private and public sectors of the economy.
  

  Payment Assistant

  • Job Type Full Time
  • Qualification Secondary School (SSCE)
  • Experience
  • Location Lagos
  • City Ogba
  • Job Field
  • Salary Range ₦50,000 - ₦100,000/month

  Job Summary

  • Receive and process customer payments accurately and promptly.
  • Contact customers to remind them of due and overdue payments.
  • Follow up on outstanding payments through phone calls, SMS, email, or other approved channels.

  Key Responsibilities

  • Update payment records and customer information in the system.
  • Reconcile payment transactions and report any discrepancies.
  • Provide customers with payment information, account balances, and repayment schedules.
  • Escalate unresolved payment issues or delinquent accounts to the appropriate team.
  • Prepare daily, weekly, and monthly payment collection reports.
  • Maintain accurate documentation of customer interactions and payment activities.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Support customer service by addressing payment-related inquiries and complaints professionally.

  Requirements & Qualifications

  • Minimum of SSCE.
  • Previous experience in collections, loan recovery, customer service, banking, microfinance, financial services or credit control is an advantage.
  • Proficiency in Microsoft Excel and loan management systems.

  Required Skills:

  • Strong communication and negotiation skills.
  • Ability to handle difficult conversations and resolute conflicts professionally and tactfully.
  • Knowledge of debt collection procedures and loan recovery processes.
  • Good analytical and problem - solving skills.
  • Attention to detail and accurate record - keeping.
  • Proficiency in Microsoft Office and collection / CRM software.
  • Ability to work under pressure and meet recovery targets.

  Key Competencies:

  • Customer relationship management.
  • Time management.
  • Report writing.
  • Data analysis.
  • Persuasion and communication.

  Work Environments:

  • Fintech companies.
  • Loan agencies.
  • Debt recovery firms.

  Benefits

  • KPI Bonus of N50,000 - N200,000
  • Recovery / collection bonuses.
  • Transport allowance.
  • Performance incentives.

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  Method of Application

  How to Apply
  Interested and qualified candidates shouldsend their CV to: [email protected] using the Job Title as the subject of the mail.

  Note: For more enquiries, contact 09067539396.

  Build your CV for free. Download in different templates.

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