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Operations and Supply Chain Manager at Dicalo Consulting Group

Salary not specified
Employment type not specifiedExperience not specifiedNigeria
Employer not disclosedNigeria

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  • Posted: Jul 3, 2026

    Deadline: Not specified

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    Dicalo Consulting Group is a management consulting firm specializing in a range of services, including business management and setup, accounting services, business registration, business consultancy, international tax advisory, and business plan preparation. At Dicalo Consulting, our business practices are guided by a set of core values that shape our approa...

    Operations and Supply Chain Manager

    Role Summary

    • Our client is seeking a highly strategic, detail-oriented, and execution-driven Operations & Supply Chain Manager to oversee and optimize the company’s end-to-end operational and supply chain activities across retail, e-commerce, warehousing, procurement, fulfillment, and distribution channels.
    • The ideal candidate will play a critical role in ensuring operational efficiency, inventory availability, cost optimization, demand planning, and seamless coordination between departments to support the company’s aggressive growth and expansion objectives.
    • This role requires a strong leader with experience in FMCG, beauty, skincare, retail, e­commerce, or consumer goods environments, with the ability to manage both strategic planning and day-to-day execution.

    Key Responsibilities
    Supply Chain Management:

    • Oversee the end-to-end supply chain process including procurement, inventory management, warehousing, fulfillment, and logistics.
    • Develop and implement supply chain strategies to improve operational efficiency and reduce costs.
    • Monitor supplier performance and ensure timely procurement and delivery of goods.
    • Manage relationships with manufacturers, suppliers, logistics providers, and third-party partners.
    • Identify and mitigate supply chain risks and operational bottlenecks.

    Inventory & Warehouse Management:

    • Ensure optimal inventory levels across stores, warehouses, and fulfillment centers.
    • Monitor stock movement, replenishment cycles, and inventory forecasting.
    • Implement inventory control systems to minimize stock discrepancies, wastage, and stockouts.
    • Coordinate regular stock counts, audits, and reconciliations.
    • Ensure warehouse operations comply with operational, safety, and quality standards.

    Fulfillment & Logistics:

    • Oversee order fulfillment processes across retail and e-commerce channels.
    • Ensure timely and accurate dispatch and delivery of customer orders.
    • Monitor logistics performance metrics including delivery timelines, order accuracy, and customer satisfaction.
    • Develop strategies to improve delivery efficiency and reduce logistics costs.
    • Coordinate with customer service teams on fulfillment-related escalations.

    Operations Management:

    • Drive operational excellence across all operational touchpoints within the business.
    • Develop and implement SOPs, operational frameworks, and process improvements.
    • Ensure effective coordination between Sales, Marketing, Finance, Customer Service, and Inventory teams.
    • Monitor operational KPIs and prepare periodic operational performance reports.
    • Support expansion initiatives including new stores, stockist onboarding, and regional expansion projects.

    Demand Planning & Forecasting:

    • Collaborate with Sales and Marketing teams to forecast demand and align inventory planning accordingly.
    • Analyze sales trends, historical data, and market insights to improve forecasting accuracy.
    • Ensure inventory investment aligns with projected sales and business objectives.

    Procurement & Vendor Management:

    • Lead procurement planning and supplier negotiations.
    • Evaluate vendors based on quality, pricing, timelines, and reliability.
    • Ensure procurement processes align with company budgets and operational goals.
    • Identify alternative sourcing opportunities to reduce dependency risks.

    Performance Management & Reporting:

    • Develop and track operational KPIs across departments.
    • Prepare weekly, monthly, and quarterly operational reports for management review.
    • Monitor team productivity, operational efficiency, and execution timelines.
    • Ensure accountability and performance discipline across operations teams.

    Compliance & Risk Management:

    • Ensure compliance with internal operational policies and regulatory requirements.
    • Implement controls to safeguard company inventory, assets, and operational data.
    • Monitor operational risks and develop mitigation strategies.

    Key Performance Indicators (KPIs)
    The Operations & Supply Chain Manager will be measured on:

    • Inventory availability rate
    • Stock accuracy and reconciliation
    • Order fulfillment turnaround time
    • Logistics and operational cost efficiency
    • Supplier performance and procurement timelines
    • Warehouse efficiency
    • Reduction in stockouts and operational losses
    • Execution of operational projects and timelines

    Requirements
    Qualifications & Experience:

    • Bachelor’s Degree in Supply Chain Management, Operations Management, Business Administration, Logistics, or related field.
    • Professional certifications such as:
      • APICS
      • CIPS
      • PMP
      • Lean Six Sigma arean added advantage.
    • 5–8 years of experience in operations and supply chain management.
    • Prior experience within:
      • FMCG
      • Beauty & Skincare
      • Retail
      • E-commerce
      • Consumer Goods environments are highly preferred.
    • Proven experience managing warehouse, procurement, fulfillment, and logistics operations.

    Required Skills & Competencies:

    • Strong operational and analytical thinking.
    • Supply chain planning and inventory management expertise.
    • Strong leadership and team management skills.
    • Excellent negotiation and vendor management capability.
    • Strong reporting and data analysis skills.
    • High attention to detail and accountability.
    • Problem-solving and execution ability.
    • Excellent communication and stakeholder management.

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    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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1 500 000 ₦

Based on 56 offers with salary for this country

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