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Direct Channel Sales Manager at Smile Communications

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Employment type not specifiedExperience not specifiedNigeria
Employer not disclosedNigeria

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  • Posted: Jul 8, 2026

    Deadline: Not specified

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    Data Bundles Smile’s offering is simple. Our customers only pay for what they use. Smile offers a variety of data bundles designed to suit every type of user. Smile lets you move between packages when it suits you. And, when you’re almost out of airtime, you’ll receive a notification so you can recharge before you run out. MySmile W...

    Direct Channel Sales Manager

    Job Description:

    • Oversee the operations and distribution activities efficiently to all the Direct Channels team across Regions
    • Provide leadership, direction, and development to all aspects of the Sales and distribution channels
    • Eyeball registration processes and ensure all direct channel agents are guided by the new Smile/NCC SIM activation guidelines and customer on boarding process
    • Coordinate activities of planning, recruitment, training, partner visits, and sales support for all the Direct Channels Sales agent
    • Implement sales channel strategies, accurately and proactively manage sales forecasts
    • Drive and deliver the sales target set for the channel (new customers, revenues, retention, BTS turnover)
    • Ensure adequate spread and visibility of the retail brand across regions
    • Share competition offerings, structures, and frameworks (commissions, performance bonuses, incentives, and branding) with your line manager and business as required
    • Monitor and analyze channel sales volumes and collections
    • Monitor and manage sales activity across the Direct channel to ensure it meets Smile standards and parameters
    • Identify viable locations for sales promotions and campaigns, distribution of collateral materials, and how it is applied across the channels
    • Ensure superior customer service in line with Smile’s brand promise throughout the Direct Channels
    • Ensure goals, products, and plans are effectively communicated, understood, and applied by all the sales agents and partners
    • Provide any other ad hoc duties assigned to you from time to time by the Head of Sales or any other person appointed by the Company for this purpose

    Requirements:

    • Minimum BSc / HND degree
    • 5 years of relevant experience relevant position is mandatory
    • Proficiency with computers and Microsoft Office tools (MS Word, MS Excel, MS PowerPoint)
    • Good listening and communication skills
    • Excellent analytical and problem-solving skills with a process focus
    • Must have good customer service relations and management skills
    • Staff character must align with the Smile values

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    Method of Application

    Interested and qualified? Go to Smile Communications on www.linkedin.com to apply

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1 300 000 ₦

Based on 64 offers with salary for this country

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