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Field Support Technician at IpNX Nigeria Limited

Salary not specified
Employment type not specifiedExperience not specifiedNigeria
Employer not disclosedNigeria

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  • Posted: Jul 28, 2026

    Deadline: Not specified

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    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provi...

    Field Support Technician

    Job Summary:

    • This role is responsible for carrying out planned and contingency operations and maintenance (O&M) services in accordance with approved procedures and safety standards.

    Responsibilities:

    • Identifies the root-cause of customer issue and advices on the best cause of action to resolve the issue.
    • Identifies the resources needed to solve the issue and estimates the effort required.
    • Collaborates with other internal functions to ensure availability of resources required to resolve the issue and keep the customer up to date on intervention efforts and relevant timelines.
    • Implements technical solution at customer site while ensuring quality work and customer-satisfaction.
    • Implements technical solution at Point of Presence sites in compliance with approved policies, procedures and work standards.
    • Implements disaster recovery plan as and when needed.
    • Implements proactive maintenance and sets up system monitoring, to reduce equipment failure and incident response time.
    • Maintains engineering equipment.
    • Diagnoses network and device problems and implements technical or procedural solutions.
    • Performs Quality Control on structured cabling and related projects on all sites and other ipNX Facility.
    • Performs inventory of equipment and consumables required on all sites, ensuring availability and repair / return of same.
    • Maintains accurate records of the condition of systems, equipment in all buildings, and inspections.
    • Prepares regular reports on all POPs conditions, inspections and work orders as may be necessary.

    Qualifications/Experience:

    • A Bachelor’s degree in Engineering or Technical discipline.
    • 3 years’ relevant experience in the IT/Telecommunications field.
    • Engineering and Design.
    • Resources Management.
    • Analytical Skills.
    • Communication Skills.
    • Problem Solving Skills.
    • Stakeholder Management.

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    Interested and qualified? Go to IpNX Nigeria Limited on docs.google.com to apply

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1 300 000 ₦

Based on 64 offers with salary for this country

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