Agent Banking Manager at Stanbic IBTC

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• • Agent Banking Manager at Stanbic IBTC
  • View Jobs in Banking / Financial Services / View Jobs at Stanbic IBTC

  Posted: Jun 22, 2026

  Deadline: Not specified

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  Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nig...
  

  Agent Banking Manager

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 8 - 12 years
  • Location Lagos
  • Job Field Banking&nbsp
  • To implement and drive the Agency Banking business plan in country whilst monitoring and maintaining the client experience and growing the distribution partnership base. This would include understanding of current distribution partnerships, agents, transactions, revenue and profitability of agency banking in country.
  • Design, plan and formulate strategies to achieve the bank’s Agent Banking and financial inclusion business goals
  • Responsible for the delivery of Agent Banking targets and overall business performance of the Bank’s @ease Agent Network
  • Responsible for the growth and expansion of the Bank’s @ease Agent Network
  • Set up the business road map, develop the products and execute the marketing strategies for Agent Banking
  • Monitor and ensure all compliance policies related to Agent Banking
  • Liaise with Agents and related stakeholders to implement the Agent Banking strategy
  • Carry out Trainings on Agent Banking
  • Liaise with stakeholders at all levels within and outside the bank towards the successful implementation of the Agent Banking and Financial
  • Inclusion strategies of the Bank
  • Liaise with all relevant stakeholders in ensuring the successful implementation of marketing, sales and activation plans
  • Design initiatives, promos and market activations that will increase transactions and lead to increased brand visibility
  • Develop and maintain effective relationships with the agent network to ensure customer acquisition and product adoption at agent locations and through other self- service channels (USSD & Mobile app)
  • Represent the business on all Virtual Banking and Agent banking related matters at different forums within and beyond Stanbic IBTC Bank
  • Identify alliances and partnerships through which to increase brand visibility and grow the bank’s market share
  • End to end management of the proposition liaising with stakeholders in ensuring all the offerings (Pensions, Mutual funds, insurance, loans,etc) are readily available, suitable for the target market and that the transaction channels are available and seamlessly accessible
  • Closely monitor performance, appraise market acceptance, use feedback to initiate modification or enhancements
  • Develop MIS reports for portfolio analysis to assist management in decision making and optimisation of the proposition
  • Liaise regularly with branch staff, Agents and all stakeholder channels to ensure smooth product sales and customer management
  • Ensure continued adherence to governance and compliance in line with regulatory and bank policy
  • Carry out periodic market survey to ascertain how competitor’s offering or market changes is impacting on the proposition

  Qualifications

  Type of Qualification: First Degree (Bsc)
  Field of Study: Banking
  
  Experience Required

  Client Coverage

  • Personal and Private Banking
  • 8 - 12 years
  • Experience in product & management, and retail banking would be an added advantage.
  • Strong communication and interpersonal skills are crucial.
  • The ability to build and maintain relationships

  Behavioural Competencies:

  • Generating ideas & Adopting Practical Approaches
  • Checking Things
  • Convincing People
  • Developing Expertise
  • Embracing Change
  • Establishing Rapport
  • Exploring Possibilities
  • Interpreting Data
  • Making Decisions
  • Meeting Timescales
  • Producing Output
  • Upholding Standards

  Technical Competencies:

  • Client Retention
  • Client Servicing
  • Customer Understanding (Consumer Banking)
  • Process Analysis and Redesign
  • Product Knowledge (Consumer Banking)
  • Risk Awareness
  • Risk Identification

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  Check how your CV aligns with this job

  Method of Application

  Interested and qualified? Go to Stanbic IBTC on www.standardbank.com to apply

  Build your CV for free. Download in different templates.

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