Commercial Relationship Management Officer - Mid West at Wema Bank Plc

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• • Commercial Relationship Management Officer - Mid West at Wema Bank Plc
  • View Jobs in Banking / Financial Services / View Jobs at Wema Bank Plc

  Posted: Jul 1, 2026

  Deadline: Not specified

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  Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory to its ever-expanding clients. In 2009, the Bank underwent a strategic repositioning exercise which culminated in a decision to operate as a commercial Bank with regional authorisation in South-South Nigeria, South-West Nigeria, Lagos and Ab...
  

  Commercial Relationship Management Officer - Mid West

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 3 - 8 years
  • Location Nigeria
  • Job Field Banking&nbsp , Sales and Business Development&nbsp

  The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers. To observe the competition to see what strategies are being used in order to stay ahead of the competition.

  Job Responsibilities

  Sales management:

  • Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met.
  • This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
  • Strong communication and interpersonal skills and the ability to build and maintain relationships
  • To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
  • To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
  • Manages and maintains current commercial business relationships and seek new accounts through sales
  • Giving sales presentations to a range of prospective customers and engage in frequent storm
  • Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
  • Effectively convert service recovery to business opportunities and sustain client loyalty.
  • Visiting clients and potential customers to evaluate needs or promote products and services
  • Coordinating sales efforts with marketing programs

  Risk management:

  • Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
  • Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
  • Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
  • Discuss loan terms and conditions, and conduct collateral risk analysis to ensure compliance with the banks policies and procedures
  • Ensure all documentation is valid and complete in assigned portfolio.
  • Adhering to the Bank’s policies and procedures

  Financial management:

  • Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment
  • Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
  • Analyze financial statements of new customers and evaluate all loan documents.
  • Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.

  Customer service:

  • Deliver and always maintain customer service standards, for improved service delivery.
  • Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
  • Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
  • Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.

  People management:

  • Collaborate with peers in the branch to ensure effective support and service delivery.
  • Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
  • Role model and live the Bank’s values while adhering to all corporate HR policies
  • Exhibit Good leadership skill.

  Requirements

  Qualifications and skills:

  Below are qualifications required to work as a Commercial, RMO:

  • Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
  • Specialized knowledge: Minimum of 3 - 8 years cognate experience
  • Professional Certification: CIBN
  • Experience: Sales and Marketing
  • Digitally Savvy
  • Superb interpersonal skills.
  • Good communication skills
  • A commitment to excellent customer service
  • Strategic thinking and ability to analyze and solve problems quickly
  • Ability to work well with others and lead a team.

  Benefits

  • Healthcare: We have a comprehensive medical coverage to ensure you, and your loved ones stay healthy.
  • Elderly Care: At Wema Bank, our robust HMO plans include a provision for elderly care, allowing you to enroll one of your parents under your health coverage.
  • Parental Leave (Paternity & Maternity): Paid leave to support new parents, allowing them time to bond with their newborns.
  • Year-End Bonus (13th Month): As a Knight, there is an opportunity for you to enjoy an additional allowance as a reward for your dedication and hard work.
  • Company Events: At Wema Bank, we engage in team-building activities, networking opportunities, and celebrations that foster a strong workplace culture.
  • Competitive Pay: Attractive salary packages that reflect your skills, experience, and contributions.
  • Leave Allowance: Financial support when you take your well-deserved time off.
  • Profit Sharing: A share in the bank’s success, ensuring you, as an employee, benefit from the company’s growth.

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  Method of Application

  Interested and qualified? Go to Wema Bank Plc on wemabank.seamlesshiring.com to apply

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