Relationship Manager, Retail & SME Banking at Westfield Consulting

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• • Relationship Manager, Retail & SME Banking at Westfield Consulting
  • View Jobs in Consulting / View Jobs at Westfield Consulting

  Posted: Aug 5, 2026

  Deadline: Not specified

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  Westfield Consulting is a management consultancy firm, specialized in Increasing Your Business Performance. It is our mission to help our clients make the right decisions & improve their organizational performance. As a partner to our clients, we work as integrated members of the team and strive to provide valuable deliverables that meet their goals. ...
  

  Relationship Manager, Retail & SME Banking

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 4 - 7 years
  • Location Abuja , Akwa Ibom , Borno , Cross River , Delta , Edo , Lagos , Ogun , Oyo , Rivers
  • City Benin , Calabar , Ibadan , Maiduguri , Port Harcourt , Uyo
  • Job Field Sales and Business Development&nbsp

  Locations: Abuja (FCT), Lagos, Ibadan - Oyo, Calabar - Cross River, Uyo - Akwa Ibom, Benin - Edo, Warri - Delta, Port Harcourt - Rivers, Maiduguri - Borno and Asese - Ogun
  Report To: Head, Retail & SME Banking
  Grade: Banking Officer – Assistant Manager

  Job Summary

  • The job holder will drive product sales and ensure growth in volume and value of accounts in line with set targets.

  Principal Duties and Responsibitlies

  • Serve as client’s advocate and trusted advisor on financial matters.
  • Handle all client enquiries effectively and resolve complaints appropriately.
  • Build relationships with customers and organizations.
  • Build good relationship with business heads to drive products sales and acquisition within identified markets.
  • Build, strengthen, and leverage internal networks, alliance partnerships and relationships.
  • Sell, Cross-sell and Upsell the Bank’s products for optimum build-up of revenue.
  • Implement marketing strategies / programs laid out by the Bank to boost profit.
  • Listen to customer requirements and present appropriate solutions to make a sale.
  • Achieve set deposit targets / Contributions by acquiring business / investment deals from Individuals and Corporate entities.
  • Source clients for both savings, Current and fixed deposit accounts in line with set target.
  • Create quality risk assets to meet set targets.
  • Package customers’ credit requests in line with credit policies & procedures of the bank
  • Monitor and ensure customers’ compliance with credit agreements.
  • Manage client expectations regarding what can and cannot be done by the Bank.
  • Ensure proper know your customer (KYC) requirements are conducted on customers.
  • Draw up work schedules for identifying and marketing prospective customers.
  • Maintain good public relations with current and prospective customers.
  • Plan and report on Marketing calls for the unit.
  • Monitor the unit’s performance against monthly/quarterly/annual plans.
  • Deliver high-quality client service and customer retention approach to manage client relationships and enhance product sales.
  • Achieve agreed individual performance targets for deposit growth, income generation, product sales and new client growth targets.

  Qualifications and Experience

  • Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. A postgraduate qualification or relevant professional certification would be an added advantage.
  • A minimum 4 – 7 years’ continuous banking experience in sales and credit with a minimum of 2 years in a supervisory position for more experienced candidates.
  • Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
  • Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills.
  • Good understanding of economic trends and implications on the banking/finance sector.

  Renumeration
  Very Attractive.

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  Method of Application

  Interested and qualified candidates should send their current CV to: [email protected] using the Job Title as the subject of the email.

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