NYSC Customer Support Officer at Feed Avenue Ltd

NYSC Customer Support Officer at Feed Avenue Ltd September, 2026 | MyJobMag window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-SMD4ZL13FW'); { "@context": "http://schema.org", "@type": "JobPosting", "title": "NYSC Customer Support Officer", "datePosted": "2026-09-01T10:36:57+01:00", "validThrough": "2026-09-15T00:00:00+0000", "hiringOrganization" : { "@type" : "Organization", "name" : "Feed Avenue Ltd", "sameAs" : "https://www.myjobmag.com/jobs-at/feed-avenue-ltd" }, "educationRequirements": { "@type" : "EducationalOccupationalCredential", "credentialCategory" : "bachelor degree"}, "employmentType": "Contract", "experienceRequirements": { "@type" : "OccupationalExperienceRequirements", "monthsOfExperience" : "12" }, "industry": "Agriculture / Agro-Allied", "occupationalCategory":"Customer Care, Success and Service", "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Abuja", "addressRegion": "Abuja", "addressCountry": "NG" } }, "image":"https://www.myjobmag.com/company_logo/80e5813995e2632176254ee52ecef968.jpg", "description": "<p><strong>Purpose</strong></p> <p>To provide excellent customer support by responding to customer enquiries/queries,&nbsp;following&nbsp;up&nbsp;on&nbsp;orders&nbsp;and&nbsp;deliveries,&nbsp;handling complaints, and ensuring customers receive timely and accurate assistance.</p> <p><strong>Key&nbsp;Responsibilities</strong></p> <ul> <li>Respond&nbsp;to&nbsp;customer&nbsp;enquiries/queries&nbsp;via&nbsp;phone,&nbsp;WhatsApp,&nbsp;email, and other communication channels.</li> <li>Channel&nbsp;customers enquiry&nbsp;on&nbsp;products,&nbsp;prices,&nbsp;availability,&nbsp;and order status to the Sales Admin Coordinator.</li> <li>Follow&nbsp;up&nbsp;on&nbsp;customer orders&nbsp;and&nbsp;deliveries&nbsp;and&nbsp;keep&nbsp;customers updated via approved communication channel.</li> <li>Receive,&nbsp;record, and&nbsp;collate&nbsp;all&nbsp;customer&nbsp;survey forms&nbsp;complaints until resolved.</li> <li>Conduct&nbsp;post-delivery/customer&nbsp;follow-ups&nbsp;to&nbsp;gather&nbsp;feedback.</li> <li>Distribute&nbsp;and&nbsp;collect&nbsp;customer feedback&nbsp;forms.</li> <li>Escalate&nbsp;customer issues&nbsp;requiring&nbsp;sales, logistics,&nbsp;stock,&nbsp;for management attention.</li> <li>Maintain&nbsp;accurate records&nbsp;of&nbsp;customer enquiries,&nbsp;complaints,&nbsp;and follow-ups.</li> <li>Support&nbsp;the&nbsp;Sales&nbsp;AdminCoordinator&nbsp;with&nbsp;customer service-related activities as required.</li> </ul> <p><strong>Qualification Requirement&nbsp;</strong></p> <ul> <li>BA/BSc/HND&nbsp;</li> <li>Applicants must either have been deployed or be scheduled for deployment under the National Youth Service Corps NYSC programme in Nigeria at the time of application.&nbsp;</li> <li>Must have at least 10 months remaining in their service year.</li> </ul>" } @keyframes pulse { 0% { transform: scale(1); } 50% { transform: scale(1.1); } 100% { transform: scale(1); } } @keyframes slide { to { transform: translateX(4px); } } .prompt-link { display: flex; align-items: center; gap: 0.75rem; padding: 0.6rem 0.9rem; background: linear-gradient(to right, #2563eb, #9333ea); color: white; text-decoration: none; border-radius: 9999px; font-weight: 500; box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1); transition: transform 0.3s ease, box-shadow 0.3s ease, background 0.3s ease; } .prompt-link:hover { transform: scale(1.02); box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1); background: linear-gradient(to right, #1d4ed8, #7e22ce); } .icon { width: 20px; height: 20px; } .prompt-link:hover .icon-scan { animation: pulse 2s infinite ease-in-out; } .prompt-link:hover .icon-arrow { animation: slide 0.3s forwards ease-out; }

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• • NYSC Customer Support Officer at Feed Avenue Ltd
  • View Jobs in Agriculture / Agro-Allied / View Jobs at Feed Avenue Ltd

  Posted: Sep 1, 2026

  Deadline: Sep 15, 2026

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  Feed Avenue is a french subsdiary operating in health and nutrition products and services, for livestock in Nigeria.

  
  

  NYSC Customer Support Officer

  • Job Type Contract
  • Qualification BA/BSc/HND
  • Experience 1 - 2 years
  • Location Abuja
  • Job Field Customer Care, Success and Service&nbsp
  • Salary Range ₦100,000 - ₦150,000/month

  Purpose

  To provide excellent customer support by responding to customer enquiries/queries, following up on orders and deliveries, handling complaints, and ensuring customers receive timely and accurate assistance.

  Key Responsibilities

  • Respond to customer enquiries/queries via phone, WhatsApp, email, and other communication channels.
  • Channel customers enquiry on products, prices, availability, and order status to the Sales Admin Coordinator.
  • Follow up on customer orders and deliveries and keep customers updated via approved communication channel.
  • Receive, record, and collate all customer survey forms complaints until resolved.
  • Conduct post-delivery/customer follow-ups to gather feedback.
  • Distribute and collect customer feedback forms.
  • Escalate customer issues requiring sales, logistics, stock, for management attention.
  • Maintain accurate records of customer enquiries, complaints, and follow-ups.
  • Support the Sales AdminCoordinator with customer service-related activities as required.

  Qualification Requirement

  • BA/BSc/HND
  • Applicants must either have been deployed or be scheduled for deployment under the National Youth Service Corps (NYSC) programme in Nigeria at the time of application.
  • Must have at least 10 months remaining in their service year.

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  Method of Application

  Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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