Finder Nigeria
Saved jobs0My resume
Job is active

Customer Service Representative at MeWe Electronics

Salary not specified
Employment type not specifiedExperience not specifiedNigeria
Employer not disclosedNigeria

About this job

Customer Service Representative at MeWe Electronics September, 2026 | MyJobMag window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-SMD4ZL13FW'); { "@context": "http://schema.org", "@type": "JobPosting", "title": "Customer Service Representative", "datePosted": "2026-09-03T17:53:44+01:00", "validThrough": "2026-09-17T00:00:00+0000", "hiringOrganization" : { "@type" : "Organization", "name" : "MeWe Electronics", "sameAs" : "https://www.myjobmag.com/jobs-at/mewe-electronics" }, "educationRequirements": { "@type" : "EducationalOccupationalCredential", "credentialCategory" : "high school"}, "employmentType": "Full Time", "experienceRequirements": { "@type" : "OccupationalExperienceRequirements", "monthsOfExperience" : "12" }, "industry": "Merchandising, Retail & eCommerce", "occupationalCategory":"Customer Care, Success and Service", "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Lagos", "addressRegion": "Lagos", "addressCountry": "NG" } }, "image":"https://www.myjobmag.com/company_logo/46693mewe electronics.jpg", "description": "<p><strong>Job Mission</strong></p> <ul> <li>Responsible for front desk reception and call center work in the after-sales service center of the 3C computer, communication, consumer electronics factory in Ogun.</li> <li>Answer customer calls, handle in-store repairs and inquiries, accurately input and dispatch work orders; Follow up on the repair progress and carry out customer follow-up visits; Maintain customer relationships and improve customer experience and satisfaction.</li> <li>Core skills required: proficient computer operation, fast English typing typing while on the phone.</li> </ul> <p><strong>Core Work Content</strong></p> <ul> <li>Customer service: answer calls/receive customers who come to the store, using standard service language; Verify the purchase certificate, register the customer and product information name, contact information, model, fault phenomenon, etc.; Provide basic troubleshooting guidance such as restarting, charging, etc.; Enter and assign orders in the CRM/work order system in a timely manner.</li> <li>Work order and progress management: Real-time tracking of the status of repair work orders, and prompt completion by repair personnel; Handle inquiries about the progress of the case, proactively provide feedback, and soothe the customer&#39;s emotions; Collect abnormal situations and report them to the supervisor; Organize and archive service records.</li> <li>Customer relationship maintenance: carry out customer follow-up, collect feedback; Identify VIP customers and deliver value-added service information within the scope of compliance; Assist in handling complaints, soothe emotions, and report the closed-loop.</li> <li>Data statistics and entry: daily statistics of the number of calls received, the number of tasks assigned, and the completion rate of follow-up calls; Summarize frequently asked questions and suggestions; Typing speed requirement: English 35-45 WPM or above, able to handle high-intensity typing while talking on the phone.</li> </ul> <p>Main work authority:</p> <ul> <li>Operating rights: Enter, query, and update customer information and service records in the CRM system; Urge the maintenance personnel to provide feedback on the progress; Provide basic troubleshooting guidance and progress inquiries within the scope of authorization.</li> <li>Recommendation right: the right to make reasonable suggestions for the optimization of the service process; You have the right to evaluate and provide feedback on the service quality of maintenance personnel.</li> </ul> <p><strong>Qualification / Requirements</strong></p> <ul> <li>Education and profession: Hhigh School / Secondary School SSCE or above, profession is not limited; OND/HND is preferred.</li> <li>Experience requirements: 1 year or more of front desk reception or call center seat experience; Experience in after-sales service in the 3C/home appliance industry is preferred; Preference will be given to those who have successfully handled complaints.</li> </ul> <p>Skill requirements:</p> <ul> <li>Skilled in operating Windows computers and Word/Excel;</li> <li>Fast typing speed more than 35-45 WPM in English, tested on-site during the interview, can type while talking on the phone;</li> <li>Clear spoken English, understand Nigerian Pidgin English, good communication and expression ability;</li> <li>Skilled in using online customer service channels such as WhatsApp, email, and online forms;</li> <li>Have the ability to withstand pressure, service consciousness, and teamwork spirit.</li> <li>Language requirements: fluent in English reading, writing, speaking, listening; Bonus points will be given to those who can input basic pinyin/Chinese characters.</li> <li>Preference: Preference will be given to those who live in Ogun State or Lagos and can commute, and have a good appearance.</li> </ul> <p>Working conditions:</p> <ul> <li>Work environment: indoor office, equipped with telephone.</li> <li>Working hours: 6 days on, 1 day off</li> <li>Labor intensity: medium; Long-term computer operation and phone calls require continuous typing.</li> </ul>" } @keyframes pulse { 0% { transform: scale(1); } 50% { transform: scale(1.1); } 100% { transform: scale(1); } } @keyframes slide { to { transform: translateX(4px); } } .prompt-link { display: flex; align-items: center; gap: 0.75rem; padding: 0.6rem 0.9rem; background: linear-gradient(to right, #2563eb, #9333ea); color: white; text-decoration: none; border-radius: 9999px; font-weight: 500; box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1); transition: transform 0.3s ease, box-shadow 0.3s ease, background 0.3s ease; } .prompt-link:hover { transform: scale(1.02); box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1); background: linear-gradient(to right, #1d4ed8, #7e22ce); } .icon { width: 20px; height: 20px; } .prompt-link:hover .icon-scan { animation: pulse 2s infinite ease-in-out; } .prompt-link:hover .icon-arrow { animation: slide 0.3s forwards ease-out; }

Nigeria

Jobs Career Advice Post Job

Search for Jobs

AbiaAbujaAdamawaAkwa IbomAnambraBauchiBayelsaBenueBornoCross RiverDeltaEbonyiEdoEkitiEnuguGombeImoJigawaKadunaKanoKatsinaKebbiKogiKwaraLagosNasarawaNigerOgunOndoOsunOtherOyoPlateauRiversSokotoTarabaYobeZamfara

Administration / FacilitiesAgriculture / Agro-AlliedArt / Crafts / LanguagesAviation / AerospaceBankingBursary and ScholarshipsCaregiver / Nanny / Social WorkersCatering / ConfectioneryConstruction and Site EngineeringConsultancyContent, Editorial and JournalismCustomer Care, Success and ServiceData, Business Analysis and AIDrivingEducation / Teaching / TrainingEngineering / TechnicalEnvironment Health and SafetyFinance / Accounting / AuditFood, Beverage and HospitalityGeneralGraduate JobsHuman Resources / HRICT / ComputerInsuranceInternships Janitorial ServicesLegal and RegulatoryLogisticsManufacturingMarketing and CommunicationMedia Production and EntertainmentMedical / HealthcareNGO/Non-ProfitOil and Gas, Energy and MiningPharmaceuticalProcurement / Store-keeping / Supply ChainProduct ManagementProject and Program ManagementReal EstateResearch and DevelopmentRFP / RFQ / EOIRisk Management and ComplianceSales and Business DevelopmentScienceSecurity / IntelligenceShipping and MaritimeSports, Fitness and Personal CareStrategic and Top ManagementTravels and ToursUX, Design and ArchitectureVolunteer

BA/BSc/HNDFirst School Leaving CertificateMBA/MSc/MANCEONDOthersPhD/FellowshipProfessional CertificateSecondary School (SSCE)Vocational

Close

Detailed Search

X

Send this job to a friend

Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - Customer Service Representative at MeWe Electronics. This is the link: https://www.myjobmag.com/job/customer-service-representative-mewe-electronics?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out!

X

Did you notice an error or suspect this job is scam? Tell us.

Enter your email Type Your Message

(adsbygoogle = window.adsbygoogle || []).push({});

  • Posted: Sep 3, 2026

    Deadline: Not specified

    • @gmail.com
    • @yahoo.com
    • @outlook.com

  • (adsbygoogle = window.adsbygoogle || []).push({});

    MeWe Electronics is a foremost Nigerian brand of electronics, the company produces electronic and household appliances for a vast customer base. We have a strong sense of values and culture. We believe in strength in diversity and therefore do not discriminate any individual basen on color, gender or status. MeWe Electronics is committed to making a major po...

    Customer Service Representative

    Job Mission

    • Responsible for front desk reception and call center work in the after-sales service center of the 3C (computer, communication, consumer electronics) factory in Ogun.
    • Answer customer calls, handle in-store repairs and inquiries, accurately input and dispatch work orders; Follow up on the repair progress and carry out customer follow-up visits; Maintain customer relationships and improve customer experience and satisfaction.
    • Core skills required: proficient computer operation, fast English typing (typing while on the phone).

    Core Work Content

    • Customer service: answer calls/receive customers who come to the store, using standard service language; Verify the purchase certificate, register the customer and product information (name, contact information, model, fault phenomenon, etc.); Provide basic troubleshooting guidance (such as restarting, charging, etc.); Enter and assign orders in the CRM/work order system in a timely manner.
    • Work order and progress management: Real-time tracking of the status of repair work orders, and prompt completion by repair personnel; Handle inquiries about the progress of the case, proactively provide feedback, and soothe the customer's emotions; Collect abnormal situations and report them to the supervisor; Organize and archive service records.
    • Customer relationship maintenance: carry out customer follow-up, collect feedback; Identify VIP customers and deliver value-added service information within the scope of compliance; Assist in handling complaints, soothe emotions, and report the closed-loop.
    • Data statistics and entry: daily statistics of the number of calls received, the number of tasks assigned, and the completion rate of follow-up calls; Summarize frequently asked questions and suggestions; Typing speed requirement: English 35-45 WPM or above, able to handle high-intensity typing while talking on the phone.

    Main work authority:

    • Operating rights: Enter, query, and update customer information and service records in the CRM system; Urge the maintenance personnel to provide feedback on the progress; Provide basic troubleshooting guidance and progress inquiries within the scope of authorization.
    • Recommendation right: the right to make reasonable suggestions for the optimization of the service process; You have the right to evaluate and provide feedback on the service quality of maintenance personnel.

    Qualification / Requirements

    • Education and profession: Hhigh School / Secondary School (SSCE) or above, profession is not limited; OND/HND is preferred.
    • Experience requirements: 1 year or more of front desk reception or call center seat experience; Experience in after-sales service in the 3C/home appliance industry is preferred; Preference will be given to those who have successfully handled complaints.

    Skill requirements:

    • Skilled in operating Windows computers and Word/Excel;
    • Fast typing speed (more than 35-45 WPM in English, tested on-site during the interview), can type while talking on the phone;
    • Clear spoken English, understand Nigerian Pidgin English, good communication and expression ability;
    • Skilled in using online customer service channels such as WhatsApp, email, and online forms;
    • Have the ability to withstand pressure, service consciousness, and teamwork spirit.
    • Language requirements: fluent in English (reading, writing, speaking, listening); Bonus points will be given to those who can input basic pinyin/Chinese characters.
    • Preference: Preference will be given to those who live in Ogun State or Lagos and can commute, and have a good appearance.

    Working conditions:

    • Work environment: indoor office, equipped with telephone.
    • Working hours: 6 days on, 1 day off
    • Labor intensity: medium; Long-term computer operation and phone calls require continuous typing.

    (adsbygoogle = window.adsbygoogle || []).push({});

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their resume to: [email protected] or [email protected] using the job title as the subject of the mail.

    Build your CV for free. Download in different templates.

  • Share

  • .tg-subscribe{display:flex;flex-wrap:wrap;align-items:center;gap:10px;clear:both;margin:12px 0;padding:12px 14px;border:1px solid #d8dee5;border-radius:6px;background:#f7f9fb;}.tg-subscribe span{flex:1 1 200px;}.tg-subscribe a{display:inline-block;padding:10px 16px;background:#2481cc;color:#ffffff;border-radius:4px;text-decoration:none;}@media (max-width:520px){.tg-subscribe a{display:block;width:100%;text-align:center;box-sizing:border-box;}}

    Get new Customer Care, Success and Service jobs like this on Telegram.Subscribe on Telegram

  • Send your application

    Your Name Your Email Your Phone Number Your Current Location Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Subject of your Application Your cover letter

    Attach your CV/Doc

    Join our WhatsApp Community Back To Home

    View Current Vacancies at MeWe Electronics

Jobs You Might Be Interested in

Find Your Dream Job!
Signup and complete your profile so we can match you with the right employer

  • @gmail.com
  • @yahoo.com
  • @outlook.com

Related Companies Hiring Now

Career Advice

View All Career Advice

(adsbygoogle = window.adsbygoogle || []).push({});

Subscribe to Job Alert

Join our happy subscribers

  • @gmail.com
  • @yahoo.com
  • @outlook.com

About Contact Privacy Policy Terms [email protected] Copyright © 2026 MyJobMag

/* First party identity cookie fallback for pages where PHP could not set it. */ (function () { if (!/(^|; )mjm_p=[0-9a-f]{40}/.test(document.cookie)) { var b = new Uint8Array(20); (window.crypto || window.msCrypto).getRandomValues(b); var t = Array.prototype.map.call(b, function (x) { return ('0' + x.toString(16)).slice(-2); }).join(''); var d = new Date(); d.setTime(d.getTime() + 365 * 86400 * 1000); document.cookie = 'mjm_p=' + t + ';expires=' + d.toUTCString() + ';path=/;SameSite=Lax' + (location.protocol === 'https:' ? ';Secure' : ''); } })(); window.WPUSH_CFG = { vapid: "BBoSD3sQU8DtltcGAIMYOJtzP61dwmYtPP3pC7OFu8ckOBHeQW-k5y3xkNXetOUZAPuOYAAXC27w9dwg-u3S1fY", country: 1, prefsUrl: '/push/preferences.php' };

Send your application through

Gmail Yahoomail

//setTimeout('abcdload()',2000); var ele = document.getElementById('tooltip'); var sel = window.getSelection(); var rel1= document.createRange(); rel1.selectNode(document.getElementById('cal1')); var rel2= document.createRange(); rel2.selectNode(document.getElementById('cal2')); document.getElementById("printable").addEventListener('mouseup', function(e) { if (!sel.isCollapsed) { // debugger; if(validateEmail(sel)) { //if(document.getElementById('cal3').innerText !=sel ){ pointer =0; } //document.getElementById('cal3').innerText=sel; var r = sel.getRangeAt(0).getBoundingClientRect(); var rb1 = rel1.getBoundingClientRect(); var rb2 = rel2.getBoundingClientRect(); ele.style.top = (r.bottom - rb2.top)*100/(rb1.top-rb2.top) + 'px'; ele.style.left = (r.left - rb2.left)*100/(rb1.left-rb2.left) + 'px'; var links=ele.getElementsByTagName('a'); for (var i = 0; i < links.length; i++) { var s = links[i].href; var ar=links[i].href.split('to='); links[i].href=ar[0]+'to='+sel; } ele.style.display = 'block'; } } event.preventDefault(); }); window.addEventListener('mousedown', function () { }); document.body.onmousedown = function(e) { var crtElem = e.target; while (crtElem != null && crtElem != ele) { crtElem = crtElem.parentNode; } if (crtElem != ele) { ele.style.display = 'none'; } } window.OneSignalDeferred = window.OneSignalDeferred || []; OneSignalDeferred.push(async function(OneSignal) { await OneSignal.init({ appId: "1303cfc0-76b0-4cee-aa4e-a39538e2319a", }); }); (function(){function c(){var b=a.contentDocument||(a.contentWindow&&a.contentWindow.document);if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'a392b1fd9f388b46',t:'MTc4OTA4ODAwNA=='};var a=document.createElement('script');a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();

Market insight

1 200 000 ₦

Based on 67 offers with salary for this country

Full salary breakdown

Similar jobs

Bloomseed Elementary School Abeokuta ·

Preschool Teachers

Salary not specified
Abeokuta
Bloomseed Elementary School Abeokuta ·

Driver

Salary not specified
Abeokuta
Bloomseed Elementary School Abeokuta ·

English Teacher

Salary not specified
Abeokuta
Bloomseed Elementary School Abeokuta ·

Secretary

Salary not specified
Abeokuta
Bloomseed Elementary School Abeokuta ·

Mentainance Officer

Salary not specified
Abeokuta

Frequently asked questions

What salary can I expect?

This listing does not show a salary. Similar roles in Nigeria often pay around 1 200 000 ₦ (median of 67 offers).

How do I apply for this job?

Open the original source page and contact the employer there. Finder never charges job seekers.

Are these jobs up to date?

Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.

We use cookies to make Finder easier to use.