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Customer Service Executive at Clinix Healthcare Nigeria

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Employment type not specifiedExperience not specifiedNigeria
Employer not disclosedNigeria

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Customer Service Executive at Clinix Healthcare Nigeria September, 2026 | MyJobMag window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-SMD4ZL13FW'); { "@context": "http://schema.org", "@type": "JobPosting", "title": "Customer Service Executive", "datePosted": "2026-09-07T20:22:52+01:00", "validThrough": "2026-09-21T00:00:00+0000", "hiringOrganization" : { "@type" : "Organization", "name" : "Clinix Healthcare Nigeria", "sameAs" : "https://www.myjobmag.com/jobs-at/clinix-healthcare-nigeria" }, "educationRequirements": { "@type" : "EducationalOccupationalCredential", "credentialCategory" : "bachelor degree"}, "employmentType": "Full Time", "experienceRequirements": { "@type" : "OccupationalExperienceRequirements", "monthsOfExperience" : "36" }, "industry": "Healthcare / Medical", "occupationalCategory":"Customer Care, Success and Service", "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Lagos", "addressRegion": "Lagos", "addressCountry": "NG" } }, "image":"https://www.myjobmag.com/company_logo/9234clinix.png", "description": "<ul> <li>Clinix Healthcare is seeking a professional, customer-focused, and experienced Customer Service Representative to join our team at the Awoyaya Branch.</li> <li>The successful candidate will be responsible for delivering an exceptional patient experience, managing customer enquiries, and ensuring efficient front-desk operations.</li> </ul> <p><strong>Key Responsibilities</strong></p> <ul> <li>Welcome and attend to patients and visitors professionally and courteously.</li> <li>Handle enquiries received in person, by phone, and through digital channels regarding services, appointments, test results, and other healthcare offerings.</li> <li>Register patients, schedule appointments, and coordinate front-desk activities.</li> <li>Provide accurate information on tests, packages, payments, procedures, and available services.</li> <li>Receive, manage, and resolve customer complaints, escalating complex issues appropriately.</li> <li>Maintain accurate and confidential patient records and documentation.</li> <li>Liaise effectively with clinical and administrative teams to ensure seamless service delivery.</li> <li>Uphold Clinix Healthcare&#39;s standards of professionalism, confidentiality, customer service, and patient care.</li> </ul> <p><strong>Requirements &amp; Skills</strong></p> <ul> <li>Excellent communication, interpersonal, and customer service skills.</li> <li>Pleasant, patient, courteous, and professional disposition.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Excellent attention to detail and organisational skills.</li> <li>Ability to work effectively under pressure and manage multiple patients efficiently.</li> <li>Good computer literacy and familiarity with reception/front-desk systems.</li> <li>Strong team spirit, positive attitude, and sense of responsibility.</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p> <ul> <li>Minimum of** HND, or Bachelor&#39;s Degree** in any relevant field.</li> <li>3&ndash;5 years&#39; customer service experience, or a minimum of 2 years&#39; experience in a healthcare-related environment.</li> <li>Previous experience in a hospital, diagnostic centre, clinic, or healthcare facility is a strong advantage.</li> <li>Completed NYSC .</li> </ul>" } @keyframes pulse { 0% { transform: scale(1); } 50% { transform: scale(1.1); } 100% { transform: scale(1); } } @keyframes slide { to { transform: translateX(4px); } } .prompt-link { display: flex; align-items: center; gap: 0.75rem; padding: 0.6rem 0.9rem; background: linear-gradient(to right, #2563eb, #9333ea); color: white; text-decoration: none; border-radius: 9999px; font-weight: 500; box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1); transition: transform 0.3s ease, box-shadow 0.3s ease, background 0.3s ease; } .prompt-link:hover { transform: scale(1.02); box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1); background: linear-gradient(to right, #1d4ed8, #7e22ce); } .icon { width: 20px; height: 20px; } .prompt-link:hover .icon-scan { animation: pulse 2s infinite ease-in-out; } .prompt-link:hover .icon-arrow { animation: slide 0.3s forwards ease-out; }

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  • Posted: Sep 7, 2026

    Deadline: Not specified

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    Clinix is leading diagnostic services provider offering a full range of diagnostic and a host of remedial solutions. Clinix is equipped with all modern diagnostic amenities of international standards; we are known for our ability to present accurate results at reasonable rates, with quick turnaround times.

    Customer Service Executive

    • Clinix Healthcare is seeking a professional, customer-focused, and experienced Customer Service Representative to join our team at the Awoyaya Branch.
    • The successful candidate will be responsible for delivering an exceptional patient experience, managing customer enquiries, and ensuring efficient front-desk operations.

    Key Responsibilities

    • Welcome and attend to patients and visitors professionally and courteously.
    • Handle enquiries received in person, by phone, and through digital channels regarding services, appointments, test results, and other healthcare offerings.
    • Register patients, schedule appointments, and coordinate front-desk activities.
    • Provide accurate information on tests, packages, payments, procedures, and available services.
    • Receive, manage, and resolve customer complaints, escalating complex issues appropriately.
    • Maintain accurate and confidential patient records and documentation.
    • Liaise effectively with clinical and administrative teams to ensure seamless service delivery.
    • Uphold Clinix Healthcare's standards of professionalism, confidentiality, customer service, and patient care.

    Requirements & Skills

    • Excellent communication, interpersonal, and customer service skills.
    • Pleasant, patient, courteous, and professional disposition.
    • Strong problem-solving and conflict-resolution abilities.
    • Excellent attention to detail and organisational skills.
    • Ability to work effectively under pressure and manage multiple patients efficiently.
    • Good computer literacy and familiarity with reception/front-desk systems.
    • Strong team spirit, positive attitude, and sense of responsibility.

    Qualifications & Experience

    • Minimum of** HND, or Bachelor's Degree** in any relevant field.
    • 3–5 years' customer service experience, or a minimum of 2 years' experience in a healthcare-related environment.
    • Previous experience in a hospital, diagnostic centre, clinic, or healthcare facility is a strong advantage.
    • Completed NYSC .

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Market insight

1 200 000 ₦

Based on 67 offers with salary for this country

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