Retail Sales Coordinator at eStream Networks
About this job
Retail Sales Coordinator at eStream Networks September, 2026 | MyJobMag window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-SMD4ZL13FW'); { "@context": "http://schema.org", "@type": "JobPosting", "title": "Retail Sales Coordinator", "datePosted": "2026-09-10T09:02:45+01:00", "validThrough": "2026-09-30T00:00:00+0000", "hiringOrganization" : { "@type" : "Organization", "name" : "eStream Networks", "sameAs" : "https://www.myjobmag.com/jobs-at/estream-networks" }, "educationRequirements": { "@type" : "EducationalOccupationalCredential", "credentialCategory" : "bachelor degree"}, "employmentType": "Full Time", "experienceRequirements": { "@type" : "OccupationalExperienceRequirements", "monthsOfExperience" : "60" }, "industry": "ICT / Telecommunication", "occupationalCategory":"Sales and Business Development", "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Victoria Island", "addressRegion": "Lagos", "addressCountry": "NG" } }, "image":"https://www.myjobmag.com/company_logo/54753estream.png", "description": "<p>Reports To Business Manager – Retail SBU</p> <p>Working Hours 8:00 a.m. – 5:00 p.m., Monday – Friday</p> <p>Salary ₦250,000 to ₦350,000.00 MONTHLY NET</p> <p>Direct Reports Sales Executives and Tele-Sales Team</p> <p>Preferred Experience Candidates with proven retail sales experience, preferably within the ISP/Telecom industry, are strongly encouraged to apply.</p> <p><strong>ABOUT THE ROLE</strong></p> <p>eStream Networks Limited is seeking a results-driven Sales Coordinator to support the Retail Business Unit in driving new customer acquisition, revenue growth and market penetration across eStream’s serviceable locations. The role will coordinate field and tele-sales activities, ensure strong lead generation and follow-up, and support the conversion of prospects into paying and successfully installed customers for Radio and Fiber Internet services.</p> <p><strong>KEY RESPONSIBILITIES</strong></p> <ul> <li>Drive aggressive acquisition of new retail customers across serviceable locations.</li> <li>Identify and develop new sales opportunities for Radio and Fiber Internet services.</li> <li>Coordinate daily field sales activities across estates, communities, business districts and other high-potential locations.</li> <li>Plan and execute guerrilla marketing, door-to-door campaigns, estate activations, community outreach, street marketing and corporate prospecting.</li> <li>Generate and maintain a healthy pipeline of qualified prospects and ensure proper follow-up from lead generation through engagement, quotation, payment, installation, and activation.</li> <li>Ensure no qualified lead is abandoned without appropriate follow-up.</li> <li>Monitor sales representatives’ daily productivity, attendance, lead quality, conversion, and closure.</li> <li>Drive a minimum daily target of 20 qualified and verifiable leads per salesperson and a minimum lead-to-sale conversion rate of 5%.</li> <li>Participate in closing high-value or difficult prospects and provide customers with the information required to make informed purchase decisions.</li> <li>Prepare daily, weekly and monthly sales performance reports and dashboards.</li> <li>Analyse subscriber growth, conversion rates, ARPU, churn, and campaign ROI and provide recommendations to management.</li> <li>Support sales training and continuous capability development in closing techniques, objection handling, ISP product knowledge, CRM usage, and customer engagement.</li> <li>Build strong relationships with customers and high-value subscribers and support customer-retention initiatives.</li> <li>Gather market intelligence on customer needs, competitor activities, pricing, promotions and service offerings.</li> <li>Work closely with Technical/Network Operations, NOC, Customer Service, Retention, Finance/Billing, Marketing and General Services to ensure smooth onboarding, service delivery and after-sales support.</li> <li>Coordinate with Finance on revenue tracking, collections, and reconciliation, and represent Retail Sales in relevant interdepartmental meetings.</li> <li>Provide management with field intelligence, market opportunities, challenges, and recommendations for new sales initiatives.</li> </ul> <p><strong>KEY PERFORMANCE INDICATORS KPIs</strong></p> <ul> <li>20 qualified leads per salesperson per day.</li> <li>Minimum 5% lead-to-sale conversion.</li> <li>Achievement of assigned monthly new-customer acquisition targets for Radio and Fiber.</li> <li>Achievement of assigned monthly revenue targets.</li> <li>100% compliance with daily sales reporting.</li> <li>100% follow-up on qualified leads.</li> <li>100% achievement of assigned team targets.</li> <li>100% lead-data accuracy.</li> <li>Regular/monthly sales-team training and performance improvement.</li> </ul> <p><strong>REQUIREMENTS & QUALIFICATIONS</strong></p> <ul> <li>BSc/HND in Business Administration, Marketing, Social Sciences or a related field.</li> <li>Minimum 5–7 years’ sales experience, including 3–5 years in a supervisory/managerial capacity.</li> <li>Proven experience in retail sales; prior ISP/Telecom sales experience is strongly preferred.</li> <li>Experience managing a sales team of 10 or more personnel.</li> <li>Professional sales certification, such as Certified Sales Professional CSP, is an added advantage.</li> <li>Strong knowledge of retail sales strategy, customer acquisition and market penetration.</li> <li>Proficiency in CRM systems, sales forecasting, data analysis and performance reporting.</li> <li>Strong negotiation, communication and presentation skills.</li> <li>Results-driven mindset, high accountability and strong customer focus.</li> <li>Ability to work under pressure, make sound decisions, and coordinate field-based sales activities.</li> </ul> <p><strong>WHAT WE ARE LOOKING FOR</strong></p> <p>We are looking for a proactive, target-driven and customer-focused sales professional who can coordinate people, convert opportunities into revenue and use market intelligence to grow eStream’s retail customer base. Candidates with strong prior retail sales experience and a demonstrable record of achieving sales targets will be given strong consideration.</p>" } @keyframes pulse { 0% { transform: scale(1); } 50% { transform: scale(1.1); } 100% { transform: scale(1); } } @keyframes slide { to { transform: translateX(4px); } } .prompt-link { display: flex; align-items: center; gap: 0.75rem; padding: 0.6rem 0.9rem; background: linear-gradient(to right, #2563eb, #9333ea); color: white; text-decoration: none; border-radius: 9999px; font-weight: 500; box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1); transition: transform 0.3s ease, box-shadow 0.3s ease, background 0.3s ease; } .prompt-link:hover { transform: scale(1.02); box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1); background: linear-gradient(to right, #1d4ed8, #7e22ce); } .icon { width: 20px; height: 20px; } .prompt-link:hover .icon-scan { animation: pulse 2s infinite ease-in-out; } .prompt-link:hover .icon-arrow { animation: slide 0.3s forwards ease-out; }
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- Retail Sales Coordinator at eStream Networks
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Posted: Sep 10, 2026
Deadline: Sep 30, 2026
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e.Stream Networks Limited uses the latest communications technology to ensure that effective communication in business is achieved from a broad range of end-end efficient and reliable IP based (data and voice communications) services. We take pride in going an extra mile for our customers by providing you a unique service by integrating different communicat...
Retail Sales Coordinator
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 - 7 years
- Location Lagos
- City Victoria Island
- Job Field Sales and Business Development 
Reports To Business Manager – Retail SBU
Working Hours 8:00 a.m. – 5:00 p.m., Monday – Friday
Salary ₦250,000 to ₦350,000.00 MONTHLY NET
Direct Reports Sales Executives and Tele-Sales Team
Preferred Experience Candidates with proven retail sales experience, preferably within the ISP/Telecom industry, are strongly encouraged to apply.
ABOUT THE ROLE
eStream Networks Limited is seeking a results-driven Sales Coordinator to support the Retail Business Unit in driving new customer acquisition, revenue growth and market penetration across eStream’s serviceable locations. The role will coordinate field and tele-sales activities, ensure strong lead generation and follow-up, and support the conversion of prospects into paying and successfully installed customers for Radio and Fiber Internet services.
KEY RESPONSIBILITIES
- Drive aggressive acquisition of new retail customers across serviceable locations.
- Identify and develop new sales opportunities for Radio and Fiber Internet services.
- Coordinate daily field sales activities across estates, communities, business districts and other high-potential locations.
- Plan and execute guerrilla marketing, door-to-door campaigns, estate activations, community outreach, street marketing and corporate prospecting.
- Generate and maintain a healthy pipeline of qualified prospects and ensure proper follow-up from lead generation through engagement, quotation, payment, installation, and activation.
- Ensure no qualified lead is abandoned without appropriate follow-up.
- Monitor sales representatives’ daily productivity, attendance, lead quality, conversion, and closure.
- Drive a minimum daily target of 20 qualified and verifiable leads per salesperson and a minimum lead-to-sale conversion rate of 5%.
- Participate in closing high-value or difficult prospects and provide customers with the information required to make informed purchase decisions.
- Prepare daily, weekly and monthly sales performance reports and dashboards.
- Analyse subscriber growth, conversion rates, ARPU, churn, and campaign ROI and provide recommendations to management.
- Support sales training and continuous capability development in closing techniques, objection handling, ISP product knowledge, CRM usage, and customer engagement.
- Build strong relationships with customers and high-value subscribers and support customer-retention initiatives.
- Gather market intelligence on customer needs, competitor activities, pricing, promotions and service offerings.
- Work closely with Technical/Network Operations, NOC, Customer Service, Retention, Finance/Billing, Marketing and General Services to ensure smooth onboarding, service delivery and after-sales support.
- Coordinate with Finance on revenue tracking, collections, and reconciliation, and represent Retail Sales in relevant interdepartmental meetings.
- Provide management with field intelligence, market opportunities, challenges, and recommendations for new sales initiatives.
KEY PERFORMANCE INDICATORS (KPIs)
- 20 qualified leads per salesperson per day.
- Minimum 5% lead-to-sale conversion.
- Achievement of assigned monthly new-customer acquisition targets for Radio and Fiber.
- Achievement of assigned monthly revenue targets.
- 100% compliance with daily sales reporting.
- 100% follow-up on qualified leads.
- 100% achievement of assigned team targets.
- 100% lead-data accuracy.
- Regular/monthly sales-team training and performance improvement.
REQUIREMENTS & QUALIFICATIONS
- BSc/HND in Business Administration, Marketing, Social Sciences or a related field.
- Minimum 5–7 years’ sales experience, including 3–5 years in a supervisory/managerial capacity.
- Proven experience in retail sales; prior ISP/Telecom sales experience is strongly preferred.
- Experience managing a sales team of 10 or more personnel.
- Professional sales certification, such as Certified Sales Professional (CSP), is an added advantage.
- Strong knowledge of retail sales strategy, customer acquisition and market penetration.
- Proficiency in CRM systems, sales forecasting, data analysis and performance reporting.
- Strong negotiation, communication and presentation skills.
- Results-driven mindset, high accountability and strong customer focus.
- Ability to work under pressure, make sound decisions, and coordinate field-based sales activities.
WHAT WE ARE LOOKING FOR
We are looking for a proactive, target-driven and customer-focused sales professional who can coordinate people, convert opportunities into revenue and use market intelligence to grow eStream’s retail customer base. Candidates with strong prior retail sales experience and a demonstrable record of achieving sales targets will be given strong consideration.
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