Retail Store Manager at Ruff n Tumble

Retail Store Manager at Ruff n Tumble September, 2026 | MyJobMag window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-SMD4ZL13FW'); { "@context": "http://schema.org", "@type": "JobPosting", "title": "Retail Store Manager", "datePosted": "2026-09-10T14:16:02+01:00", "validThrough": "2026-09-24T00:00:00+0000", "hiringOrganization" : { "@type" : "Organization", "name" : "Ruff n Tumble", "sameAs" : "https://www.myjobmag.com/jobs-at/ruff-n-tumble" }, "educationRequirements": { "@type" : "EducationalOccupationalCredential", "credentialCategory" : "bachelor degree"}, "employmentType": "Full Time", "industry": "Merchandising, Retail & eCommerce", "occupationalCategory":"Sales and Business Development", "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Ibadan", "addressRegion": "Oyo", "addressCountry": "NG" } }, "image":"https://www.myjobmag.com/company_logo/98769ruffntumble.jpg", "description": "<p>&nbsp;</p> <p><strong>Job Responsibilities</strong></p> <p><strong>Store Commercial Performance &amp; Revenue Growth</strong></p> <ul> <li><strong>Sales Target Achievement:</strong> Plan and execute strategies to consistently reach and exceed monthly and annual store sales goals.</li> <li><strong>Profitability &amp; Financial Growth:</strong> Maintain store ROI contribution, driving year-over-year growth in Average Order Value AOV and customer acquisition.</li> <li><strong>Conversion Optimization:</strong> Monitor footfall versus completed transactions to achieve and sustain target conversion rates.</li> <li><strong>Clientele &amp; VIP Retention:</strong> Build repeat customer loyalty and manage top-tier client relationships and VIP engagement initiatives.</li> </ul> <p><strong>Store Operations Excellence &amp; Brand Standards</strong></p> <ul> <li><strong>SOP &amp; Audit Compliance:</strong> Ensure operational adherence to company Standard Operating Procedures SOPs and maintain high overall audit compliance.</li> <li><strong>Visual Merchandising:</strong> Oversee premium brand execution and display standards to maintain full visual adherence.</li> <li><strong>Inventory Control &amp; Loss Prevention:</strong> Conduct regular physical stock counts against book records to ensure high stock accuracy while controlling shrinkage and stock loss.</li> <li><strong>Budget &amp; Expense Management:</strong> Control operational expenses within approved store budgets, manage packaging usage costs, and maintain petty cash reconciliation accuracy with zero unresolved variances.</li> </ul> <p><strong>Customer Experience, Reputation &amp; Community Leadership</strong></p> <ul> <li><strong>Customer Satisfaction:</strong> Lead the store team in delivering an exceptional customer journey and maintaining high customer satisfaction benchmarks.</li> <li><strong>SLA Complaint Resolution:</strong> Manage and resolve customer complaints within strict Service Level Agreements.</li> <li><strong>Brand Reputation &amp; Local Events:</strong> Protect store reputation within the local retail community and execute approved local marketing partnerships and growth initiatives.</li> </ul> <p><strong>Leadership, Talent &amp; Succession Development</strong></p> <ul> <li><strong>Team Performance Management:</strong> Drive employee productivity to achieve year-over-year improvement in sales per employee and oversee store KPI dashboard performance.</li> <li><strong>Coaching &amp; Succession Planning:</strong> Maintain a regular coaching cadence for junior leads and store associates while developing Assistant Store Leaders ASLs for succession readiness.</li> <li><strong>Retention &amp; Employee Engagement:</strong> Foster an engaging environment to maintain low team turnover and high cross-functional stakeholder satisfaction.</li> <li><strong>Leadership Mobility:</strong> Participate in stretch projects or temporary oversight assignments to demonstrate readiness for flagship or multi-store leadership roles.</li> </ul> <p><strong>Candidate Qualifications &amp; Requirements</strong></p> <ul> <li><strong>Experience:</strong> Proven experience in retail operations, store management, or team leadership within a fast-paced retail or premium brand environment.</li> <li><strong>Financial &amp; Analytical Acumen:</strong> Ability to analyze KPI dashboards, monitor P&amp;L metrics, and execute revenue-driving initiatives.</li> <li><strong>Leadership &amp; People Management:</strong> Strong track record in coaching, team development, talent retention, and succession planning.</li> <li><strong>Customer-Centric Mindset:</strong> Excellent interpersonal skills with demonstrated expertise in clienteling, conflict resolution, and VIP relationship management.</li> <li><strong>Operational Discipline:</strong> High attention to detail regarding inventory management, cash control, visual merchandising, and audit compliance.</li> </ul>" } @keyframes pulse { 0% { transform: scale(1); } 50% { transform: scale(1.1); } 100% { transform: scale(1); } } @keyframes slide { to { transform: translateX(4px); } } .prompt-link { display: flex; align-items: center; gap: 0.75rem; padding: 0.6rem 0.9rem; background: linear-gradient(to right, #2563eb, #9333ea); color: white; text-decoration: none; border-radius: 9999px; 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• • Retail Store Manager at Ruff n Tumble
  • View Jobs in Merchandising, Retail & eCommerce / View Jobs at Ruff n Tumble

  Posted: Sep 10, 2026

  Deadline: Not specified

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  Ruff n Tumble is Nigerian’s Leading Clothing Brand for Cool teens and Kids with an international appeal. At Ruffntumble, we design, produce and retail clothing for boys and girls from new born to sixteen -year olds (0-16 yrs). Our style is trending with pieces that allow the young dynamic Nigerian to express their personal style. We have evolved ove...
  

  Retail Store Manager

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Oyo
  • City Ibadan
  • Job Field Sales and Business Development&nbsp

  Job Responsibilities

  Store Commercial Performance & Revenue Growth

  • Sales Target Achievement: Plan and execute strategies to consistently reach and exceed monthly and annual store sales goals.
  • Profitability & Financial Growth: Maintain store ROI contribution, driving year-over-year growth in Average Order Value (AOV) and customer acquisition.
  • Conversion Optimization: Monitor footfall versus completed transactions to achieve and sustain target conversion rates.
  • Clientele & VIP Retention: Build repeat customer loyalty and manage top-tier client relationships and VIP engagement initiatives.

  Store Operations Excellence & Brand Standards

  • SOP & Audit Compliance: Ensure operational adherence to company Standard Operating Procedures (SOPs) and maintain high overall audit compliance.
  • Visual Merchandising: Oversee premium brand execution and display standards to maintain full visual adherence.
  • Inventory Control & Loss Prevention: Conduct regular physical stock counts against book records to ensure high stock accuracy while controlling shrinkage and stock loss.
  • Budget & Expense Management: Control operational expenses within approved store budgets, manage packaging usage costs, and maintain petty cash reconciliation accuracy with zero unresolved variances.

  Customer Experience, Reputation & Community Leadership

  • Customer Satisfaction: Lead the store team in delivering an exceptional customer journey and maintaining high customer satisfaction benchmarks.
  • SLA Complaint Resolution: Manage and resolve customer complaints within strict Service Level Agreements.
  • Brand Reputation & Local Events: Protect store reputation within the local retail community and execute approved local marketing partnerships and growth initiatives.

  Leadership, Talent & Succession Development

  • Team Performance Management: Drive employee productivity to achieve year-over-year improvement in sales per employee and oversee store KPI dashboard performance.
  • Coaching & Succession Planning: Maintain a regular coaching cadence for junior leads and store associates while developing Assistant Store Leaders (ASLs) for succession readiness.
  • Retention & Employee Engagement: Foster an engaging environment to maintain low team turnover and high cross-functional stakeholder satisfaction.
  • Leadership Mobility: Participate in stretch projects or temporary oversight assignments to demonstrate readiness for flagship or multi-store leadership roles.

  Candidate Qualifications & Requirements

  • Experience: Proven experience in retail operations, store management, or team leadership within a fast-paced retail or premium brand environment.
  • Financial & Analytical Acumen: Ability to analyze KPI dashboards, monitor P&L metrics, and execute revenue-driving initiatives.
  • Leadership & People Management: Strong track record in coaching, team development, talent retention, and succession planning.
  • Customer-Centric Mindset: Excellent interpersonal skills with demonstrated expertise in clienteling, conflict resolution, and VIP relationship management.
  • Operational Discipline: High attention to detail regarding inventory management, cash control, visual merchandising, and audit compliance.

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Average Salary at Ruff n Tumble

₦ 102K from 7 employees

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