Automobile Service Technician/ Coordinator at Simba Group

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• • Automobile Service Technician/ Coordinator at Simba Group
  • View Jobs in General / View Jobs at Simba Group

  Posted: Jun 23, 2026

  Deadline: Not specified

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  The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power and Alternative Energy. We have over 20 years of experience in Nigeria, and in that time have developed loyal and strong distribution channels, across our range of products, as well as a deep understat...
  

  Automobile Service Technician/ Coordinator

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Lagos
  • Job Field Engineering / Technical&nbsp

  Responsibilities
  Service Operations:

  • Coordinate daily service activities for 2W & 3W across workshops and service points.
  • Schedule preventive maintenance, repairs, and warranty jobs.
  • Monitor job cards, turnaround time (TAT), and service completion status.
  • Ensure adherence to OEM and company service standards.

  Workshop & Technician Coordination:

  • Liaise with service technicians and workshop supervisors to allocate jobs efficiently.
  • Track technician productivity and escalate service delays where necessary.
  • Support technical teams with service documentation and process compliance.

  Spare Parts Coordination:

  • Coordinate spare parts requirements for routine servicing and repairs.
  • Track parts usage and ensure proper documentation for issued parts.
  • Work with parts/store teams to minimize service downtime due to stock shortages.

  Customer Service & Warranty:

  • Act as a point of contact for service-related customer issues and escalations.
  • Ensure proper handling and documentation of warranty claims.
  • Follow up on customer complaints and ensure timely resolution.

  Reporting & Documentation:

  • Maintain accurate service records, job cards, and service reports.
  • Prepare daily, weekly, and monthly service performance reports.
  • Track service KPIs including turnaround time, repeat repairs, and customer feedback.

  Compliance & Safety:

  • Ensure compliance with safety procedures, workshop rules, and quality standards.
  • Support audits, inspections, and continuous improvement initiatives.

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  Method of Application

  Interested and qualified candidates should send their CV to: [email protected] using the job designation as the subject of the mail.

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