Head Retail Sales at Pishon and Brooks Advisory Services

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• • Head Retail Sales at Pishon and Brooks Advisory Services
  • View Jobs in Consulting / View Jobs at Pishon and Brooks Advisory Services

  Posted: Jul 14, 2026

  Deadline: Not specified

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  Pishon & Brooks Advisory Services Limited (PBAS) is a professional services firm that supports her clients by managing their end-to-end HR Processes in order to enhance their productivity and growth aspirations.
  

  Head Retail Sales

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 3 - 5 years
  • Location Lagos
  • Job Field Sales and Business Development&nbsp

  JOB SUMMARY

  • The Head, Retail & Social Media will lead and oversee the day-to-day operations of the retail store while managing the company's social media presence to drive brand visibility, customer engagement, and sales.
  • This role combines hands-on retail leadership with digital content strategy, ensuring a consistent and compelling brand experience both in-store and online.

  KEY RESPONSIBILITIES

  Retail Operations

  • Coordinate promotions, product launches and in store campaign
  • Monitor market trends and competitors activities
  • Develop action plan to improve underperforming products
  • Oversee and manage daily operations at the retail store to ensure efficiency and excellent customer experience.
  • Develop and implement retail strategies to grow in-store sales, foot traffic, and customer loyalty.
  • Monitor inventory levels, coordinate stock replenishment, and liaise with the distribution team to ensure product availability.
  • Set and track retail sales targets; analyze performance data and implement corrective actions where needed.
  • Recruit, train, supervise, and appraise retail staff to maintain a high-performing store team.
  • Ensure the retail store maintains brand standards in presentation, merchandising, and customer service.

  Social Media & Digital Engagement

  • Develop and execute a social media content calendar across platforms including Instagram, Facebook, X (Twitter), and LinkedIn, Tik-tok and whatsapp channel.
  • Create and curate engaging content — posts, reels, stories, and promotions — that reflects the organistion’s brand voice.
  • Grow the company's social media following and increase engagement through targeted campaigns and community management.
  • Monitor social media trends, competitor activity, and audience insights to inform content strategy.
  • Coordinate with the marketing team to align online campaigns with in-store promotions and product launches.
  • Respond to customer inquiries and feedback on social media platforms in a timely and professional manner.

  Reporting & Collaboration

  • Prepare regular reports on retail sales performance, social media metrics, and campaign outcomes for the Head of Marketing.
  • Collaborate with the procurement and sales teams to support market expansion initiatives.
  • Identify opportunities to improve the retail customer journey and digital touch points.

  QUALIFICATIONS & EXPERIENCE

  • Bachelor's Degree in Marketing, Business Administration, Communications, or a related field.
  • Minimum of 3–5 years' experience in retail management, with exposure to social media marketing.
  • Demonstrated ability to manage retail teams and drive sales performance.
  • Hands-on experience managing brand social media accounts with measurable results.
  • Experience in publishing, books, education, or consumer goods retail is an added advantage.

  REQUIRED SKILLS & COMPETENCIES

  • Strong retail operations and people management skills.
  • Proficiency in social media platforms, content creation tools, and basic analytics (Meta Insights, Google Analytics, etc.).
  • Excellent communication, storytelling, and brand representation skills.
  • Commercial awareness with the ability to translate marketing activity into measurable sales results.
  • Highly organized, creative, and capable of managing multiple priorities simultaneously.
  • Proficiency in Microsoft Office Suite; familiarity with Canva or basic design tools is an advantage.

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