Retail Manager at Smart Partners

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• • Retail Manager at Smart Partners
  • View Jobs in Consulting / View Jobs at Smart Partners

  Posted: Jul 15, 2026

  Deadline: Not specified

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  Smart Partners was founded by Tijani Iyemifokhae , a graduate of Industrial Chemistry, University of Benin with MBA (Human Resources) Lagos State University Ojo. He has more than a decade work experiences that span across some leading law firms as Practice Development Manager. At Fine and Country International (West Africa) he was the Head of Operations and...
  

  Retail Manager

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 7 - 10 years
  • Location Lagos
  • Job Field Sales and Business Development&nbsp

  Job Summary

  • The Retail Manager is responsible for driving the commercial performance, operational excellence, and profitability of assigned retail outlets.
  • The role develops and executes retail growth strategies, optimizes store performance, ensures exceptional customer experience, and leads high-performing teams to achieve sales, inventory, and operational objectives while protecting the company's brand standards.

  Key Responsibilities

  • Develop and execute retail strategies to drive revenue growth, market share, and profitability.
  • Lead the overall performance and daily operations of assigned retail outlets.
  • Monitor sales, customer trends, and operational KPIs, implementing initiatives to improve business performance.
  • Build, coach, and manage high-performing retail teams through effective performance management and talent development.
  • Ensure superior customer experience and consistent brand execution across all stores.
  • Oversee inventory planning, stock optimization, shrinkage control, and product availability.
  • Drive visual merchandising excellence and effective execution of promotional campaigns.
  • Manage store budgets, operational costs, and cash controls to maximize profitability.
  • Ensure compliance with company policies, regulatory requirements, and operational standards.
  • Collaborate with Commercial, Supply Chain, Marketing, and Finance teams to improve retail performance and execute growth initiatives.

  Key Performance Indicators (KPIs)

  • Sales and revenue growth
  • Gross margin and store profitability
  • Like-for-like sales growth
  • Customer satisfaction and retention
  • Inventory accuracy and stock availability
  • Shrinkage and stock loss
  • Employee productivity and engagement
  • Operational compliance and audit scores

  Qualifications

  • Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
  • 7–10 years' experience in retail operations, with at least 3 years in a managerial role.
  • Proven track record of delivering sales growth, operational excellence, and team leadership in a retail environment.

  Core Competencies:

  • Commercial & Business Acumen
  • Retail Operations Management
  • Sales & Profitability Management
  • Leadership & Talent Development
  • Inventory & Supply Chain Management
  • Customer Experience Management
  • Data Analysis & Performance Reporting
  • Strategic Planning & Execution
  • Financial Management
  • Stakeholder Management
  • Decision-Making & Problem Solving
  • Results Orientation.

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  Method of Application

  Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.

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