General Manager (Retail & E-commerce) at Bave Design Studio

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• • General Manager (Retail & E-commerce) at Bave Design Studio
  • View Jobs in Advertising / Branding / PR / View Jobs at Bave Design Studio

  Posted: Jul 16, 2026

  Deadline: Not specified

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  Bave Design Studio is a web design company that specializes in WordPress design, Shopify Design. We create beautiful designs that satisfy you and attract your customers
  

  General Manager (Retail & E-commerce)

  • Job Type Full Time , Onsite
  • Qualification BA/BSc/HND
  • Experience 3 years
  • Location Lagos
  • Job Field Sales and Business Development&nbsp
  • Our client is one of Nigeria's growing beauty retailers, serving both retail and wholesale customers through their physical store and online channels.
  • We are looking for an experienced, proactive, and highly organized General Manager to oversee the daily operations of the business and lead their team through the next phase of growth.
  • This role is ideal for someone who enjoys building systems, improving operations, developing people, and ensuring exceptional customer experiences both online and in-store.

  What You'll Do

  • Lead and manage the day-to-day operations of the business.
  • Supervise store, customer care, warehouse, and administrative teams.
  • Ensure excellent customer experience across WhatsApp, Instagram, website, and physical store.
  • Improve operational efficiency and implement scalable processes.
  • Monitor inventory, stock movement, and stock accuracy.
  • Work closely with management to achieve sales and business goals.
  • Track KPIs and prepare operational reports.
  • Ensure SOPs are followed across every department.
  • Recruit, train, mentor, and evaluate team members.
  • Coordinate with marketing, logistics, finance, and customer support.
  • Resolve customer escalations professionally.
  • Drive continuous improvement across the business.

  Requirements

  • Minimum 3 years' experience as a General Manager, Operations Manager, Store Manager, or similar leadership role.
  • Experience managing retail businesses is required.
  • Experience managing both physical store operations and online sales is highly preferred.
  • Beauty, cosmetics, skincare, fashion, pharmacy, or FMCG experience is an advantage.
  • Strong leadership and people management skills.
  • Excellent communication and problem-solving abilities.
  • Experience using inventory or retail management systems.
  • Strong analytical and reporting skills.
  • Ability to thrive in a fast-paced environment.

  What We Offer

  • Performance-based incentives.
  • Career growth opportunities.
  • A collaborative and supportive work environment.
  • Opportunity to help shape one of Nigeria's growing beauty brands.

  Additional Information:

  • If you're passionate about leadership, operational excellence, and delivering exceptional customer experiences, we'd love to hear from you.
  • Fill out the application form and successful applicants will be contacted.

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  Method of Application

  Interested and qualified? Go to Bave Design Studio on bavedesigns.fillout.com to apply

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