Call Center Executive at Ascentech Services Limited

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• • Call Center Executive at Ascentech Services Limited
  • View Jobs in Consulting / View Jobs at Ascentech Services Limited

  Posted: Jul 20, 2026

  Deadline: Jul 27, 2026

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  Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
  

  Call Center Executive

  • Job Type Full Time , Onsite
  • Qualification BA/BSc/HND , OND
  • Experience 2 years
  • Location Lagos
  • City Yaba
  • Job Field Customer Care, Success and Service&nbsp
  • Salary Range ₦100,000 - ₦150,000/month

  Employment Type: Full-time (On-site and Shift-based)

  Job Responsibilities

  • Manage relationships with customers to maintain overall customer growth.
  • Leverage relationships with the customer to qualify leads and help facilitate cross-sell and up-sell opportunities.
  • Be a spokesperson for the brands
  • Maintain high customer satisfaction.
  • Be the voice of the customer back to our Product organization, communicate trending customer feedback and ideas.
  • Telemarketing (staff is expected to cross-sell and upsell with targets given every month.
  • Inbound calls
  • Outbound calls
  • Email Resolution
  • Response to live chat (WhatsApp).
  • Be the first point of escalation for response to all our social media pages, escalated by the digital marketer.

  Requirements

  • OND / HND / B.Sc Degree
  • Minimum of 2 years’ Experience as a Call Centre Agent.
  • Exceptional professional communication skills.
  • Strong administration, analytical and organizational skills, with a systematic approach to problems.
  • Strong networking & relationship-building skills.
  • Self-driven, able to work independently as well as a good team player.

  Salary

  • N120,000 monthly Gross + HMO + Pension.

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  Method of Application

  Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.

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