Contact Center Agent at ConSol Limited

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• • Contact Center Agent at ConSol Limited
  • View Jobs in Consulting / View Jobs at ConSol Limited

  Posted: Aug 4, 2026

  Deadline: Aug 31, 2026

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  ConSol Limited, is the leading provider of Contact/Call Center services and Customer Management Solutions in Nigeria.
  

  Contact Center Agent

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 1 - 2 years
  • Location Lagos
  • Job Field Customer Care, Success and Service&nbsp
  • Salary Range ₦50,000 - ₦100,000/month

  Job Duties/ Responsibilities/ Accountabilities

  • Handle customer complaints or enquiries via telephone, emails or text messages.
  • Provide customers with needed information and support
  • Make outbound calls.
  • Receive inbound calls
  • Ensure that customers/callers are satisfied.
  • Gather information from customers..
  • Consistently ensure call(outbound/inbound) quality
  • Contributes to team effort by accomplishing related results as needed.
  • Exhibiting competent product Knowledge.
  • Promote good listening skills.
  • Manage length of calls.
  • Utilize computer technology to handle high volume of calls
  • Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
  • Adherence to call script and call centre policies.
  • Compile reports.

  Working Hours:

  You are required to work, on a shift system, Monday to Saturday and must clock in a total of Forty (40) working hours weekly.

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  Method of Application

  Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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