Customer Service Representative at First Excelsia

Customer Service Representative at First Excelsia August, 2026 | MyJobMag window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-SMD4ZL13FW'); @keyframes pulse { 0% { transform: scale(1); } 50% { transform: scale(1.1); } 100% { transform: scale(1); } } @keyframes slide { to { transform: translateX(4px); } } .prompt-link { display: flex; align-items: center; gap: 0.75rem; padding: 0.6rem 0.9rem; background: linear-gradient(to right, #2563eb, #9333ea); color: white; text-decoration: none; border-radius: 9999px; font-weight: 500; box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1); transition: transform 0.3s ease, box-shadow 0.3s ease, background 0.3s ease; } .prompt-link:hover { transform: scale(1.02); box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1); background: linear-gradient(to right, #1d4ed8, #7e22ce); } .icon { width: 20px; height: 20px; } .prompt-link:hover .icon-scan { animation: pulse 2s infinite ease-in-out; } .prompt-link:hover .icon-arrow { animation: slide 0.3s forwards ease-out; }

• X
• Employers, Post a Job
• Jobs
  • Jobs by Field
  • Jobs by Location
  • Jobs by Education
  • Jobs by Industry
  • Remote Jobs
• Get Advice
  • Career Advice
  • HR/Recruiter Advice
  • HR Resources
  • Training & Programs
• Post Jobs
• Post A Job / Recruit
• Login
• Signup

• Login
• Signup
• Employers

Nigeria

• Ghana
• Kenya
• Nigeria
• South Africa
• UK

Jobs Career Advice Post Job

Search for Jobs

AbiaAbujaAdamawaAkwa IbomAnambraBauchiBayelsaBenueBornoCross RiverDeltaEbonyiEdoEkitiEnuguGombeImoJigawaKadunaKanoKatsinaKebbiKogiKwaraLagosNasarawaNigerOgunOndoOsunOtherOyoPlateauRiversSokotoTarabaYobeZamfara

Administration / FacilitiesAgriculture / Agro-AlliedArt / Crafts / LanguagesAviation / AerospaceBankingBursary and ScholarshipsCaregiver / Nanny / Social WorkersCatering / ConfectioneryConstruction and Site EngineeringConsultancyContent, Editorial and JournalismCustomer Care, Success and ServiceData, Business Analysis and AIDrivingEducation / Teaching / TrainingEngineering / TechnicalEnvironment Health and SafetyFinance / Accounting / AuditFood, Beverage and HospitalityGeneralGraduate JobsHuman Resources / HRICT / ComputerInsuranceInternships Janitorial ServicesLegal and RegulatoryLogisticsManufacturingMarketing and CommunicationMedia Production and EntertainmentMedical / HealthcareNGO/Non-ProfitOil and Gas, Energy and MiningPharmaceuticalProcurement / Store-keeping / Supply ChainProduct ManagementProject and Program ManagementReal EstateResearch and DevelopmentRFP / RFQ / EOIRisk Management and ComplianceSales and Business DevelopmentScienceSecurity / IntelligenceShipping and MaritimeSports, Fitness and Personal CareStrategic and Top ManagementTravels and ToursUX, Design and ArchitectureVolunteer

BA/BSc/HNDFirst School Leaving CertificateMBA/MSc/MANCEONDOthersPhD/FellowshipProfessional CertificateSecondary School (SSCE)Vocational

Close

Detailed Search

X

Send this job to a friend

Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - Customer Service Representative at First Excelsia. This is the link: https://www.myjobmag.com/job/customer-service-representative-first-excelsia-7?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out!

X

Did you notice an error or suspect this job is scam? Tell us.

Enter your email Type Your Message

(adsbygoogle = window.adsbygoogle || []).push({});

• • Customer Service Representative at First Excelsia
  • View Jobs in Consulting / View Jobs at First Excelsia

  Posted: Aug 12, 2026

  Deadline: Not specified

  • Save
  • Email

• • @gmail.com
  • @yahoo.com
  • @outlook.com

• (adsbygoogle = window.adsbygoogle || []).push({});

  FirstExcelsia is a firm of highly versatile and renowned Human Resources, Organisational Development and Management consultants. We have an in-depth understanding of the Nigerian business terrain and we are very passionate about partnering with indigenous organisations to develop world class yet localized systems, processes and structures required to achieve...
  

  Customer Service Representative

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 1 - 2 years
  • Location Lagos
  • Job Field Customer Care, Success and Service&nbsp

  Description

  • Our client is seeking a professional, and customer-focused Customer Service Representative to deliver exceptional support by responding to customer inquiries, resolving complaints, and ensuring a seamless customer experienc
  • The ideal candidate will serve as the primary point of contact for clients, work collaboratively with internal teams to resolve issues, and maintain accurate records to support efficient service delivery and customer satisfaction.

  Key Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
  • Resolve customer complaints efficiently while ensuring a positive customer experience.
  • Process customer requests and provide accurate information about the company's logistics services.
  • Build and maintain strong customer relationships to promote loyalty and long-term satisfaction.
  • Coordinate with operations and other internal departments to resolve customer issues in a timely manner.
  • Monitor customer requests and follow up to ensure complete resolution.
  • Maintain accurate records of customer interactions, complaints, and service requests.
  • Prepare regular customer service reports and escalate recurring issues where necessary.
  • Ensure compliance with company service standards and customer service procedures.
  • Identify opportunities to improve customer experience and recommend process improvements.

  Person Specifications

  • Bachelor's Degree in Business Administration or related field.
  • 1–2 years of customer service experience, preferably within the logistics, transportation, or service industry.
  • Must be computer savvy with excellent proficiency in Microsoft Excel and other Microsoft Office applications.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer relationship management skills.
  • Excellent problem-solving abilities with a proactive approach to handling customer concerns.
  • Ability to multitask, prioritize responsibilities, and work effectively under pressure.

  (adsbygoogle = window.adsbygoogle || []).push({});

  Check how your CV aligns with this job

  Method of Application

  Interested and qualified candidates should send their CV and cover letter to: [email protected] using "Customer Service Representative" as the subject of the email.

  Build your CV for free. Download in different templates.

• Share

  • Save
  • Email
  • Report
• .tg-subscribe{display:flex;flex-wrap:wrap;align-items:center;gap:10px;clear:both;margin:12px 0;padding:12px 14px;border:1px solid #d8dee5;border-radius:6px;background:#f7f9fb;}.tg-subscribe span{flex:1 1 200px;}.tg-subscribe a{display:inline-block;padding:10px 16px;background:#2481cc;color:#ffffff;border-radius:4px;text-decoration:none;}@media (max-width:520px){.tg-subscribe a{display:block;width:100%;text-align:center;box-sizing:border-box;}}

  Get new Customer Care, Success and Service jobs like this on Telegram.Subscribe on Telegram

• Send your application

  Your Name Your Email Your Phone Number Your Current Location Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Subject of your Application Your cover letter

  Attach your CV/Doc

  Join our WhatsApp Community Back To Home

Jobs You Might Be Interested in

• Front Desk Personnel at People Sphere Management
• Credit Officer - Lagos Island at Entourage Integrated Trust Limited
• Credit Officer - Asaba at Entourage Integrated Trust Limited
• Customer Service Agent at Betgr8
• Client Experience Associate at Workatlas Consult Limited
• Collection Officer at TENN Microfinance Bank Limited
• Credit Officer at Dlight Capital Ltd
• Customer Service Representative at Biggie's Work Space
• Customer Service Officer at Giantfield Property Limited
• NYSC Customer Support Officer at Feed Avenue Ltd
• Client Relations Personnel at HOP Mobile Transport Limited
• Customer Care Representative at Sabaplus Consultancy Services
• Portfolio Manager / Credit Support Officer at KAYLOG BUSINESS SUPPORT LIMITED
• Loan Officer - Personal & SME (Lagos State) at Entourage Integrated Trust Limited
• Customer Service Representative at A-Star Vanda Investment and Trading CO. Ltd

Find Your Dream Job!
Signup and complete your profile so we can match you with the right employer

• @gmail.com
• @yahoo.com
• @outlook.com

Related Companies Hiring Now

• KPMG Jobs
• McKinsey & Company Jobs
• Aureole Consulting Limited Jobs
• Harobed and Associates Jobs
• Amy Consulting Jobs
• Elizabeth Maddeux Jobs
• Total Quest Limited Jobs
• Roundsquare Integrated Services Limited Jobs

• Popular Jobs
• Fleet / Truck Maintenance Supervisor at Creseada International Limited
• Experienced Phonics and Diction Teacher - Lekki at Assist to Hire Limited
• Accounting Team Lead at Fidas Consult Limited
• Sales Advisors at Custodian Life Assurance Limited
• Physics / Chemistry Teacher at Best Choice Educational Consultant
• Biology Teacher at a Reputable School
• Project Assistant at International Alert
• Admin/Facility Manager at Kimberly Ryan
• Internal Auditor at Center for Comprehensive Promotion of Reproductive Health (CCPRH)
• Jobs at Barachel School

Career Advice

• Average Salaries in Nigeria in 2026 This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
• The 2026 / 2027 Nestlé Nigeria Community Scholarship This scholarship is open exclusively to indigenes or residents of Agbara, Abaji, Manderigi, Obafemi Owode and Sagamu.
• Top Hiring Mistakes Nigerian Employers Make and How Recruitment Agencies Help In this article, we'll explore the most common hiring mistakes Nigerian employers make and how recruitment agencies solve them.
• Best Freelance Skills You Need to Earn in USD This article discusses the best freelance skills to learn if you want to earn in USD and shares tips on how you can get your first interantional client.

View All Career Advice

(adsbygoogle = window.adsbygoogle || []).push({});

Subscribe to Job Alert

Join our happy subscribers

• @gmail.com
• @yahoo.com
• @outlook.com

• • Candidates
  • Job Listing
  • CV Pilot
  • CV Job Description Matcher
  • Training & Programs
  • Blog
  • CV Writing
  • Job Trends
  • Companies Hiring
• • Companies
  • Post a Job
  • Recruitment Service
  • Shortlisting
  • Candidate Search
  • ATS Integration
  • HR Resources
  • HR Glossary
  • Job Descriptions
• • Sharing
  • Job Widget
  • XML Feed
  • Sitemap (HTML)
  • Testimonials
  • Help - FAQs
  • Advertise
• • Job Links
  • Jobs in Lagos
  • Jobs in Abuja
• • Myjobmag Sites
  • MyJobMag Ghana
  • MyJobMag Kenya
  • MyJobMag Nigeria
  • MyJobMag South Africa
  • MyJobMag UK

About Contact Privacy Policy Terms [email protected] Copyright © 2026 MyJobMag

/* First party identity cookie fallback for pages where PHP could not set it. */ (function () { if (!/(^|; )mjm_p=[0-9a-f]{40}/.test(document.cookie)) { var b = new Uint8Array(20); (window.crypto || window.msCrypto).getRandomValues(b); var t = Array.prototype.map.call(b, function (x) { return ('0' + x.toString(16)).slice(-2); }).join(''); var d = new Date(); d.setTime(d.getTime() + 365 * 86400 * 1000); document.cookie = 'mjm_p=' + t + ';expires=' + d.toUTCString() + ';path=/;SameSite=Lax' + (location.protocol === 'https:' ? ';Secure' : ''); } })(); window.WPUSH_CFG = { vapid: "BBoSD3sQU8DtltcGAIMYOJtzP61dwmYtPP3pC7OFu8ckOBHeQW-k5y3xkNXetOUZAPuOYAAXC27w9dwg-u3S1fY", country: 1, prefsUrl: '/push/preferences.php' };

Send your application through

Gmail Yahoomail

//setTimeout('abcdload()',2000); var ele = document.getElementById('tooltip'); var sel = window.getSelection(); var rel1= document.createRange(); rel1.selectNode(document.getElementById('cal1')); var rel2= document.createRange(); rel2.selectNode(document.getElementById('cal2')); document.getElementById("printable").addEventListener('mouseup', function(e) { if (!sel.isCollapsed) { // debugger; if(validateEmail(sel)) { //if(document.getElementById('cal3').innerText !=sel ){ pointer =0; } //document.getElementById('cal3').innerText=sel; var r = sel.getRangeAt(0).getBoundingClientRect(); var rb1 = rel1.getBoundingClientRect(); var rb2 = rel2.getBoundingClientRect(); ele.style.top = (r.bottom - rb2.top)*100/(rb1.top-rb2.top) + 'px'; ele.style.left = (r.left - rb2.left)*100/(rb1.left-rb2.left) + 'px'; var links=ele.getElementsByTagName('a'); for (var i = 0; i < links.length; i++) { var s = links[i].href; var ar=links[i].href.split('to='); links[i].href=ar[0]+'to='+sel; } ele.style.display = 'block'; } } event.preventDefault(); }); window.addEventListener('mousedown', function () { }); document.body.onmousedown = function(e) { var crtElem = e.target; while (crtElem != null && crtElem != ele) { crtElem = crtElem.parentNode; } if (crtElem != ele) { ele.style.display = 'none'; } } window.OneSignalDeferred = window.OneSignalDeferred || []; OneSignalDeferred.push(async function(OneSignal) { await OneSignal.init({ appId: "1303cfc0-76b0-4cee-aa4e-a39538e2319a", }); }); (function(){function c(){var b=a.contentDocument||(a.contentWindow&&a.contentWindow.document);if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'a38ea5dddfd437c9',t:'MTc4OTA0NTU2NQ=='};var a=document.createElement('script');a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();