Senior Client Service Manager at JNO Integrated Services
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- Senior Client Service Manager at JNO Integrated Services
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Posted: Jun 18, 2026
Deadline: Jun 24, 2026
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JNO Integrated Services is a dynamic HR consultancy firm dedicated to helping businesses build strong, efficient, and compliant workforces. We specialize in providing tailored HR solutions, including talent acquisition, employee training, performance management, and HR advisory services. Our team of experts is committed to aligning HR strategies with busines...
Senior Client Service Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 6 years
- Location Lagos
- Job Field Sales and Business Development 
- Salary Range ₦500,000 - ₦750,000/month
Job Summary
- Our client is seeking a highly qualified and experienced Senior Client Service Manager to lead their client services team and drive business growth.
- As a Senior Client Service Manager, you will be responsible for managing and growing existing client relationships and driving revenue growth. You will serve as a strategic partner to clients, providing expert guidance on experiential marketing strategies and campaigns.
Key Responsibilities
- Demonstrate a comprehensive understanding of the client’s business and actively seek opportunities for further account development.
- Show hands-on competence, knowledge and technical know-how on client expectation.
- Responsible for the day to day running of account in all aspects; including financial processes and profitability.
- Ensure Contact Reports, Status Reports and Activation reports are produced on time. Approve all significant correspondence with the Client.
- Responsible for new business opportunities driving growth on assigned brands as appropriate.
- Source for new business and generate suitable leads for the agency through a defined sales funnel.
- Provide strong leadership and effectively directs team members to accomplish desired goals.
- Drive operations in execution planning and ensure deliverables are fulfilled and timelines to client are kept.
- Evaluate the effectiveness of activations by monitoring feedback and obtaining quantifiable results.
Qualifications
- Must possess a Degree in Marketing, Communication or related fields
- Certification in project management or marketing is an added advantage.
- Strong understanding of experiential marketing, events, or brand activation.
- Exceptional communication and interpersonal skills.
- Proven ability to manage multiple projects and Clients.
- Strong attention to detail.
- A creative thinker with a passion for live experiences.
Requirements:
- 6+ years of experience in client services, marketing, or advertising.
- Proven track record of developing and executing successful client strategies.
- Strong understanding of experiential marketing and event production.
- Excellent communication, leadership, and project management skills.
- Ability to think strategically and creatively.
- Strong analytical and problem-solving skills.
What We Offer
- Competitive salary (N600,000 - N700,000 monthly) and benefits package
- Opportunities for career development and training
- A supportive and collaborative work environment.
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