Customer Service & Social Media Executive at DynamicPlus Advisory
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- Customer Service & Social Media Executive at DynamicPlus Advisory
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Posted: Jun 30, 2026
Deadline: Not specified
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DynamicPlus Advisory is a professional consultancy that provides strategic and cost effective business solutions to start-ups as well as small and medium sized businesses by Studying their businesses, understanding their individual needs, and providing them with the necessary customized solutions to their Human Resources needs. DynamicPlus was born out of...
Customer Service & Social Media Executive
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field Marketing and Communication 
Job Summary
- We are looking for someone who loves people, enjoys social media and can represent our brand professionally.
Responsibilities
Customer Service (50%):- Respond to WhatsApp enquiries promptly.
- Reply to Instagram, Facebook and email messages.
- Send quotations.
- Follow up on enquiries.
- Book venue inspections.
- Keep client records organised.
- Collect deposits and confirm payments.
- Prepare client files before events.
Social Media (40%):
- Create very creative and intriguing content relevant to our events business
- Post daily on Instagram, Facebook and TikTok.
- Schedule content using Meta Business Suite.
- Reply to comments.
- Reply to DMs.
- Upload event photos and videos.
- Assist with creating reels.
- Get clientreviews.post review
- Monitor engagement and report weekly
Administration (10%):
- Assist with invoices.
- Organise digital folders.
- Keep event checklists updated.
- Support the team during busy weekends.
Requirements
Must have:- Excellent English
- Friendly personality
- Great customer service skills
- Good typing skills
- Knowledge of Instagram & Facebook
- Basic Canva skills Microsoft Word & Excel
- Organised and punctual
Preferred:
- Experience working with an events company
- Lives around Ajah, Sangotedo, Lekki or Abraham Adesanya fo rease of movement.
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