Customer Service - Skincare Brand at Whip Smart Service Providers Limited

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• • Customer Service - Skincare Brand at Whip Smart Service Providers Limited
  • View Jobs in Consulting / View Jobs at Whip Smart Service Providers Limited

  Posted: Jun 17, 2026

  Deadline: Not specified

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  Whip-smart service provider Ltd has two offices across Nigeria (Lagos and Port-harcourt) with her head office in Lagos. We invest in recruiting and training most skilled, qualified care givers who will offer the best services to our clients in accordance to the company’s high standard. Our services are considerably more affordable to most healthcare provid...
  

  Customer Service - Skincare Brand

  • Job Type Full Time , Onsite
  • Qualification
  • Experience 1 year
  • Location Lagos
  • City Ikeja
  • Job Field Customer Care, Success and Service&nbsp
  • Salary Range ₦100,000 - ₦150,000/month

  Working Days: Monday – Saturday
  Salary: ₦110,000 monthly

  Job Summary:

  We are seeking a confident, eloquent, and customer-focused Customer Service Representative to join our skincare brand. The ideal candidate will manage customer interactions primarily via WhatsApp and other digital channels, provide accurate product information, and ensure an excellent customer experience that reflects the brand’s tone and values.

  Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via WhatsApp, Instagram, and other platforms
  • Provide detailed product knowledge, skincare guidance, and recommendations
  • Handle orders, complaints, and follow-ups with patience and efficiency
  • Maintain a warm, persuasive, and brand-aligned communication style
  • Record customer interactions and update order details accurately
  • Support sales conversion through effective communication and product education
  • Build and maintain strong customer relationships to encourage repeat purchases

  Requirements:

  • Excellent written communication skills (especially WhatsApp chat etiquette)
  • Confident, eloquent, and customer-friendly personality
  • Good understanding or strong interest in skincare products and routines
  • Well-groomed, professional appearance and strong personal hygiene
  • Ability to multitask and manage customer conversations efficiently
  • Sales-driven mindset with persuasive communication skills
  • Previous customer service or sales experience is an advantage

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  Method of Application

  Interested and qualified candidates may forwward theie CVs to [email protected] using Job Title as Subject

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