IT Support Intern at Carbon Nigeria

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• • IT Support Intern at Carbon Nigeria
  • View Jobs in Banking / Financial Services / View Jobs at Carbon Nigeria

  Posted: Jul 14, 2026

  Deadline: Not specified

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  We empower individuals with access to credit, simple payments solutions, high-yield investment opportunities and easy-to-use tools for personal financial management. Carbon is headquartered in Lagos, Nigeria. We are a global company of over 90 employees with operations in Nigeria, Ghana and Kenya
  

  IT Support Intern

  • Job Type Full Time
  • Qualification BA/BSc/HND , Professional Certificate
  • Experience 2 - 3 years
  • Location Lagos
  • Job Field ICT / Computer&nbsp , Internships &nbsp

  About This Role

  • We are looking for an IT Support Intern at Carbon, you will be responsible for supporting the day-to-day IT operations of the company.
  • You will help users enhance their usage of IT services

  Responsibilities

  • Support users on-site and remotely across multiple time zones
  • Handle issues raised via the helpdesk in providing Level I support
  • Provide frequent training to users on maximizing IT resources available to them.
  • Carry out repair and maintenance of workstations hardware and software related issues
  • Manage and support Call center services
  • Maintain relationships with ISPs and other providers to ensure maximum service uptime and monitor SLA
  • Create hardware/software purchase requisitions and maintain hardware and software inventory
  • Support Cloud-based services
  • Manage Microsoft Windows servers, Desktop and Apple macOS
  • Manage networking and VPN services
  • Work extra hours to meet deadlines as required or where reasonable

  Requirements

  • 2-3 years of experience in enterprise IT supports the role of 100 or more users.
  • Experience managing open source VoIP services like Asterisk, Elastix, 3CX
  • Experience working with Cisco, Mikrotik, and Ubiquity devices
  • Experience managing Linux and Windows servers in an enterprise environment
  • Experience managing MacOS in an enterprise environment
  • Bash or python scripting
  • Experience using, troubleshooting, and maintaining SaaS tools.

  Nice to Have

  • CCNA, CCNP, Red Hat, and Microsoft certifications
  • AWS Solutions Architect or GCP certifications
  • Experience working with relational databases like MySQL, PostgreSQL
  • Great communications skills

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  Method of Application

  Interested and qualified? Go to Carbon Nigeria on careers.getcarbon.co to apply

  Build your CV for free. Download in different templates.

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