IT Support Specialist at GW Support

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• • IT Support Specialist at GW Support

  Posted: Jul 14, 2026

  Deadline: Not specified

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  IT Support Specialist

  • Job Type Full Time , Onsite
  • Qualification BA/BSc/HND
  • Experience 2 - 5 years
  • Location Anambra
  • Job Field ICT / Computer&nbsp
  • Salary Range ₦200,000 - ₦300,000/month

  Location: Igbariam, Anambra State

  Department: Information Technology

  Reports To: IT Manager / Head of HR

  Level: Officer

  Why Join Us?

  • 250k - 450k (Net Monthly)
  • 1-Year Company-Provided Accommodation
  • HMO (Health Insurance)
  • 13th Month Pay
  • Transportation

  Role Summary

  We are seeking a reliable IT Support Specialist to provide day-to-day technical support across the organization. The role ensures smooth operation of IT systems, supports users, maintains hardware and software, and resolves technical issues promptly to minimize downtime.

  Key Responsibilities

  • Provide first-level technical support for hardware, software, and network issues
  • Install, configure, and maintain computers, printers, and other IT equipment
  • Troubleshoot system, network, and user-related issues
  • Support email systems, user accounts, and access management
  • Monitor system performance and escalate complex issues when required
  • Maintain IT inventory, asset records, and documentation
  • Ensure data backup, antivirus protection, and basic cybersecurity practices
  • Support system upgrades, installations, and IT projects

  Requirements

  • Bachelor’s degree or OND/HND in Computer Science, IT, or related field
  • 2–5 years’ experience in IT support or helpdesk roles
  • Basic knowledge of networking, operating systems, and hardware troubleshooting
  • Familiarity with Microsoft Office, Windows OS, and common business applications
  • Good problem-solving and communication skills
  • Ability to work in a fast-paced, user-focused environment

  Work Environment

  • Office-based with occasional on-site technical support
  • May require extended hours to resolve critical issues
  • Qualified candidates with strong technical support skills are encouraged to apply.

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