Reservations & Ticketing Officer at TeamAce Limited

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• • Reservations & Ticketing Officer at TeamAce Limited
  • View Jobs in Banking / Financial Services / View Jobs at TeamAce Limited

  Posted: Jun 17, 2026

  Deadline: Not specified

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  At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe...
  

  Reservations & Ticketing Officer

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 2 - 4 years
  • Location Lagos
  • City Lekki
  • Job Field Travels and Tours&nbsp
  • Salary Range ₦200,000 - ₦300,000/month

  Job Summary

  • As the Reservations & Ticketing Officer, you will be responsible for managing flight reservations, ticket issuance, and customer inquiries while ensuring compliance with airline fare rules and IATA regulations to deliver exceptional customer service.

  Responsibilities

  • Process flight reservations, ticket issuance, reissuance, and refunds in line with customer requests and airline policies
  • Provide customers with accurate fare quotations, itinerary details, and information on fare rules and restrictions
  • Monitor ticketing time limits, BSPLink refunds, and ensure compliance with IATA regulations
  • Prepare daily, weekly, and monthly sales and activity reports for management and corporate clients
  • Supervise reservation and ticketing activities to ensure high service standards and customer satisfaction

  Requirements

  • Bachelor’s Degree or HND in any relevant field
  • 2 – 4 years of experience in reservations and ticketing within the travel industry
  • Strong knowledge of GDS systems (Amadeus, Galileo, or Sabre) and IATA regulations
  • Excellent customer service, communication, and problem - solving skills
  • Ability to work under pressure and manage multiple tasks effectively.

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  Method of Application

  Interested and qualified? Go to TeamAce Limited on docs.google.com to apply

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