Front Office Manager at Radisson Hotel Group (RHG)

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• • Front Office Manager at Radisson Hotel Group (RHG)
  • View Jobs in Hotels & Restaurants / View Jobs at Radisson Hotel Group (RHG)

  Posted: Jul 8, 2026

  Deadline: Not specified

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  Radisson Hospitality, Inc. is an American multi-national hospitality company. It started as a division of Carlson Companies, which owned Radisson Hotels, Country Inns & Suites and other brands
  

  Front Office Manager

  • Job Type Full Time
  • Qualification
  • Experience
  • Location Edo
  • City Benin
  • Job Field Customer Care, Success and Service&nbsp

  Job Description

  • Is making every moment matter your true passion? Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment.
  • Ready to turn every check-in and check-out into an unforgettable experience?
  • We are currently seeking a Front Office Manager to join our vibrant team at Radisson Hotel Benin City, Nigeria.
  • At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.
  • As the Front Office Manager, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
  • Our Front Office Managers love the hustle and bustle of life! It’s not just about check-in and check-out.
  • It’s about everything in-between.

  Responsibilities

  • You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.
  • You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory
  • As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.
  • Nigerian National applications only.

  Qualifications

  • Exceptional customer service: Proven ability to drive guest satisfaction and handle complaints with a professional demeanor.
  • Communication skills: Clear and effective verbal and written communication with guests, staff, and other
  • departments.
  • Leadership abilities: Experience of managing and motivating a team of front desk staff.
  • Organizational skills: Ability to manage multiple tasks and prioritize work in a fast-paced environment.
  • Problem-solving skills: Identify and resolve issues that arise at the front desk.
  • Time management: Effective scheduling of staff and managing workflow.
  • Staff training: Experience of overseeing the training and development of your team.
  • Knowledge of Front Desk operations: Solid understanding of check-in/check-out procedures, reservation
  • management and guest billing.
  • Adaptability: Flexibility to handle unexpected situations and changing priorities.

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  Method of Application

  Interested and qualified? Go to Radisson Hotel Group (RHG) on jobs.smartrecruiters.com to apply

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