Store Manager at Simba Group

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• • Store Manager at Simba Group
  • View Jobs in General / View Jobs at Simba Group

  Posted: Jun 15, 2026

  Deadline: Not specified

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  The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power and Alternative Energy. We have over 20 years of experience in Nigeria, and in that time have developed loyal and strong distribution channels, across our range of products, as well as a deep understat...
  

  Store Manager

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 3 - 5 years
  • Location Lagos
  • Job Field Procurement / Store-keeping / Supply Chain&nbsp

  Job Summary

  • The Store Manager is the operational and commercial leader of a Simba Den Experience Centre. Responsible for team performance, customer experience, and sales results, this is a visible, customer-facing leadership role.
  • The Store Manager sets the standard for every interaction that happens in the store and holds the team accountable to it every day.

  Responsibilities

  • Lead and develop a team of Experience Centre Consultants, providing regular coaching and performance feedback.
  • Own the store's revenue targets and drive the team to achieve and exceed monthly and quarterly sales goals.
  • Monitor individual team performance and intervene proactively to address gaps.
  • Ensure a consistently excellent customer experience across every interaction in the store.
  • Handle customer escalations and complaints to resolution.
  • Oversee store operations and maintain presentation, ambience, and brand standards at all times.
  • Ensure full compliance with CRM, reporting, and sales administration processes.
  • Manage attendance, conduct, grooming, and professional standards across the team.
  • Coordinate with relevant teams on post-sale delivery and installation activities.
  • Conduct regular team briefings, performance reviews, and one-on-one meetings.

  Qualifications

  • Educational Qualification: Bachelor's Degree or equivalent. Relevant experience and a demonstrated leadership track record are the primary requirements.
  • Experience: 3–5 years in retail or commercial operations, with a minimum of 2 years in a supervisory or team leadership role. Experience in energy, solar, premium appliances, or technology retail is an advantage.

  Skills Requirement:

  • Strong team leadership and people management skills — coaches, motivates, and holds teams accountable.
  • Commercial acumen — owns revenue targets and understands how to drive sales performance.
  • Customer-first mindset with the ability to resolve escalations calmly and professionally.
  • Excellent communication skills — written, verbal, and in team briefings.
  • Organised and operationally disciplined — maintains store standards consistently.
  • Comfortable with CRM systems and digital retail tools.

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  Method of Application

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  Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.

  For Sales Team Lead (Automobile) make use of this:

  Interested and qualified candidates should send their CV to: [email protected] using "Sales Executive" as the subject of the email.

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