Retail Manager at Creaniacs Africa

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• • Retail Manager at Creaniacs Africa
  • View Jobs in Advertising / Branding / PR / View Jobs at Creaniacs Africa

  Posted: Jun 15, 2026

  Deadline: Not specified

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  Welcome to a creative powerhouse; never short of an idea or ten. The parent company; Creaniacs Africa is a disruptive creative agency with in-depth competence in Ideation, Tech & Marketing.
  

  Retail Manager

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 2 - 5 years
  • Location Lagos
  • Job Field Sales and Business Development&nbsp

  Key Responsibilities

  Operational Management

  • Oversee the day-to-day operations of assigned supermarket branches.
  • Ensure smooth store operations and adherence to company policies and procedures.
  • Monitor stock levels and coordinate inventory replenishment.
  • Ensure proper product display, merchandising, and store presentation.
  • Maintain cleanliness, safety, and organization throughout the store.

  Sales & Business Performance

  • Drive sales growth and achieve branch revenue targets.
  • Monitor sales trends and implement strategies to improve performance.
  • Analyze branch performance and prepare periodic operational reports.
  • Minimize wastage, losses, and inventory shrinkage.

  Team Leadership

  • Supervise, motivate, and manage store employees.
  • Prepare staff schedules and allocate responsibilities effectively.
  • Monitor employee performance and provide coaching where necessary.
  • Ensure staff compliance with operational and customer service standards.

  Customer Service

  • Ensure excellent customer service at all times.
  • Address customer complaints and resolve issues promptly and professionally.
  • Build and maintain positive customer relationships.
  • Ensure a welcoming and customer-focused shopping environment.

  Inventory & Cash Management

  • Monitor stock movement and inventory accuracy.
  • Conduct regular stock counts and audits.
  • Supervise cash handling processes and ensure accountability.
  • Investigate discrepancies and implement corrective measures.

  Requirements

  • HND or Bachelor's Degree in Business Administration, Management, Marketing, or a related field.
  • Minimum of 2–5 years' experience in supermarket, retail, or FMCG management.
  • Proven leadership and team management experience.
  • Strong understanding of retail operations and inventory management.
  • Ability to analyze sales data and drive business growth.

  Skills & Competencies

  • Leadership and Team Management
  • Retail Operations Management
  • Customer Service Excellence
  • Inventory and Stock Control
  • Sales and Target Achievement
  • Problem Solving and Decision Making
  • Communication and Interpersonal Skills
  • Attention to Detail
  • Report Writing and Record Keeping
  • Time Management

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  Method of Application

  Send your CV and portfolio or links to relevant fashion/lifestyle content to: [email protected]

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