Project Officer
within agreed scope, budget, quality, and timelines. Ensure project deliverables meet defined quality, security, compliance
within agreed scope, budget, quality, and timelines. Ensure project deliverables meet defined quality, security, compliance
, Project Management, Customer Experience, HR, or a related field will be an advantage.
, and blended learning sessions. Train employees on company policies, culture, values, customer service, and workplace... knowledge and performance gaps using quality reports, customer feed…
policies. Collaborate with Operations, Training, Workforce Management, and HR to improve service quality and employee
, information security, and applicable regulatory standards. Prepare and present operational, client, and management reports
and achieving / exceeding sales targets. ● Strong understanding of fibre broadband products and customer journey processes
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